# Contact Field condition is broken in Mautic 2 & 3

**URL:** <https://forum.mautic.org/t/contact-field-condition-is-broken-in-mautic-2-3/14916>\
**Category:** Product Support\
**Created:** [June 23, 2020, 10:59am UTC](https://forum.mautic.org/t/contact-field-condition-is-broken-in-mautic-2-3/14916 "2020-06-23T10:59:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![maurice](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/maurice/32/406_2.png) [@maurice](https://forum.mautic.org/u/maurice)\
**Post date:** [June 23, 2020, 10:59am UTC](https://forum.mautic.org/t/contact-field-condition-is-broken-in-mautic-2-3/14916/1 "2020-06-23T10:59:30Z")

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When selecting a DATE field in a campaign’s Contact Field Value Condition, the expected result is that the comparison is made instantly.

This seems to work.

However, selecting ‘at a relative time period’ and set it to 3 days, does not work.

What’s explained in this video: [https://mautic.com/help/custom-date-conditions/](https://mautic.com/help/custom-date-conditions/), is simply not true.

According to this official Mautic video, this function SHOULD work as of Mautic 2.10.

**It is not possible to wait for 3 days before or after (or whatever) the date field value. Selecting a date field and selecting the date operator + choosing for example +3 days does NOT work.**

![Screenshot_2](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/b/b9d8bf7c1958e6f6baaa38eb6ab3fb296639fe1d.png)

When selecting a TEXT field, and combine it with the ‘equals’ operator, it does not work as expected. It acts as a ‘containing’ operator.

For example the text string ‘Tuesday\_Morning’ does NOT equal ‘Tuesday’. Still the condition sends you down the YES-path. As if the both are equal. Therefore **equal comparisons will fail.**

Automation is the heart of Marketing Automation. And an inportant part of automation is TIMING and taking actions when certain conditions apply.

Mautic 3 has a huge problem with these. So for now I will stop using Mautic 3. The issues I mentioned here are 100% show stoppers. It breaks the Marketing Automation process.

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [June 26, 2020, 7:21pm UTC](https://forum.mautic.org/t/contact-field-condition-is-broken-in-mautic-2-3/14916/2 "2020-06-26T19:21:42Z")

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Hi there,

Did this work in Mautic 2 prior to updating to 3?

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<div class="post-metadata">

**Author:** ![maurice](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/maurice/32/406_2.png) [@maurice](https://forum.mautic.org/u/maurice)\
**Post date:** [June 26, 2020, 8:23pm UTC](https://forum.mautic.org/t/contact-field-condition-is-broken-in-mautic-2-3/14916/3 "2020-06-26T20:23:06Z")

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No, in Mautic 2.15 and up, it has not been working. So after testing it in Mautic 3.0.0, I saw that it still doesn’t work.

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [June 26, 2020, 8:32pm UTC](https://forum.mautic.org/t/contact-field-condition-is-broken-in-mautic-2-3/14916/4 "2020-06-26T20:32:31Z")

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Ok, then I’ll move this out of the install/upgrade category so that it gets wider reach!