# Contact list name showing wrong information

**URL:** <https://forum.mautic.org/t/contact-list-name-showing-wrong-information/26358>\
**Category:** Product Support\
**Created:** [December 9, 2022, 8:12am UTC](https://forum.mautic.org/t/contact-list-name-showing-wrong-information/26358 "2022-12-09T08:12:00Z")\
**Posts on this page:** 12\
**Page:** 2

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**Author:** ![tancredi](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@tancredi](https://forum.mautic.org/u/tancredi)\
**Post date:** [December 9, 2022, 9:28am UTC](https://forum.mautic.org/t/contact-list-name-showing-wrong-information/26358/21 "2022-12-09T09:28:29Z")

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Not sure I get what you mean there

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**Author:** ![tancredi](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@tancredi](https://forum.mautic.org/u/tancredi)\
**Post date:** [December 9, 2022, 9:31am UTC](https://forum.mautic.org/t/contact-list-name-showing-wrong-information/26358/22 "2022-12-09T09:31:37Z")

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so I’ve exported the form results in csv format.  
Now I will import again into the contacts, hopefully doing this right

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [December 9, 2022, 9:34am UTC](https://forum.mautic.org/t/contact-list-name-showing-wrong-information/26358/23 "2022-12-09T09:34:52Z")

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Mautic will do it right, if you do it right 😃

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**Author:** ![tancredi](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@tancredi](https://forum.mautic.org/u/tancredi)\
**Post date:** [December 9, 2022, 9:37am UTC](https://forum.mautic.org/t/contact-list-name-showing-wrong-information/26358/24 "2022-12-09T09:37:43Z")

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well that is why I asked in the first place. Because I’m not sure what is the right way to do it.  
As mentioned I’ve exported the form results in csv format.

Now I’m attempting to import it back within contacts, shall I select anything here?

 ![Screen Shot 2022-12-09 at 10.36.41 AM](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/e/e3c2cd6091652d908bb42b64be3874fe14473a9d.png)

Import within browser or background? I recall Mautic had issues with this somehow.

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [December 9, 2022, 9:41am UTC](https://forum.mautic.org/t/contact-list-name-showing-wrong-information/26358/25 "2022-12-09T09:41:13Z")

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Well you need to assign the csv fields to your database.  
If it’s under 1000, you can import in browser.  
If you need to learn more about Mautic, take this course…

> **[Mautic Course: Basics 1 – Joey Keller](https://joeykeller.com/product/mautic-course-basics-01/)**

Sorry for advertisement, but I can’t cover everything in Forums as support.

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<div class="post-metadata">

**Author:** ![tancredi](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@tancredi](https://forum.mautic.org/u/tancredi)\
**Post date:** [December 9, 2022, 9:44am UTC](https://forum.mautic.org/t/contact-list-name-showing-wrong-information/26358/26 "2022-12-09T09:44:29Z")

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I will publish the solution then when I manage to sort this out. Thank you.

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [December 9, 2022, 9:50am UTC](https://forum.mautic.org/t/contact-list-name-showing-wrong-information/26358/27 "2022-12-09T09:50:20Z")

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What do you mean by solution?  
You mean how the import works?

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<div class="post-metadata">

**Author:** ![tancredi](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@tancredi](https://forum.mautic.org/u/tancredi)\
**Post date:** [December 9, 2022, 10:11am UTC](https://forum.mautic.org/t/contact-list-name-showing-wrong-information/26358/28 "2022-12-09T10:11:46Z")

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I’m trying to find out why the field got disconnected, and whether the importing actually works, because Mautic has a lot of bugs and I’m trying to help the community as much as you do.

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [December 9, 2022, 11:09am UTC](https://forum.mautic.org/t/contact-list-name-showing-wrong-information/26358/29 "2022-12-09T11:09:11Z")

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Okay. Any help is welcome.  
If you see a bug, plz report under [Issues · mautic/mautic · GitHub](https://github.com/mautic/mautic/issues) with steps to reproduce.  
If you want to add to the knowledgebase you can do it under [kb.mautic.org](http://kb.mautic.org).  
BTW I don’t have any issues with import on Mautic 4.4.3-4.4.5

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<div class="post-metadata">

**Author:** ![tancredi](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@tancredi](https://forum.mautic.org/u/tancredi)\
**Post date:** [December 27, 2022, 2:01pm UTC](https://forum.mautic.org/t/contact-list-name-showing-wrong-information/26358/30 "2022-12-27T14:01:52Z")

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Is there any way that a form field could disconnect by itself?

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<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [December 27, 2022, 3:03pm UTC](https://forum.mautic.org/t/contact-list-name-showing-wrong-information/26358/31 "2022-12-27T15:03:59Z")

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Sure.  
If you delete a field and add a new one.  
Sometimes between upgrades this happen.  
Same with segments. Sometimes segment filters also reset between upgrades.

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<div class="post-metadata">

**Author:** ![tancredi](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@tancredi](https://forum.mautic.org/u/tancredi)\
**Post date:** [December 27, 2022, 3:06pm UTC](https://forum.mautic.org/t/contact-list-name-showing-wrong-information/26358/32 "2022-12-27T15:06:03Z")

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yeah that’s what I thought, because I haven’t touched anything and fields got disconnected again, so without upgrades or anyone actually disconnecting it, there is no way.

Can I find out if someone else did it from the logs?

[Previous page](https://forum.mautic.org/t/contact-list-name-showing-wrong-information/26358.md?page=1)
