# Contact List under Campaigns do not display any contacts - it just loops

**URL:** <https://forum.mautic.org/t/contact-list-under-campaigns-do-not-display-any-contacts-it-just-loops/27159>\
**Category:** Product Support\
**Tags:** mautic-4\
**Created:** [February 24, 2023, 12:50am UTC](https://forum.mautic.org/t/contact-list-under-campaigns-do-not-display-any-contacts-it-just-loops/27159 "2023-02-24T00:50:04Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![normaochoa](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/normaochoa/32/8095_2.png) [@normaochoa](https://forum.mautic.org/u/normaochoa)\
**Post date:** [February 24, 2023, 12:50am UTC](https://forum.mautic.org/t/contact-list-under-campaigns-do-not-display-any-contacts-it-just-loops/27159/1 "2023-02-24T00:50:04Z")

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**Your software**  
My Mautic version is: v.4.4.3  
My PHP version is: PHP 7.4.29  
My Database type and version is:

**Your problem**  
My problem is: I was unable to display the contacts on my campaign before… but now I can’t. I am not sure if this can be related to the cron jobs… or the queue… I was trying to move from sending the emails immediately to the queueing them.

These errors are showing in the log:  
Blank screen, just looping but even after letting it run for 30 minutes… nothing shows up.

Steps I have tried to fix the problem:  
I reverted back to sending the emails “immediately”.  
I moved my cron jobs from /etc/crontab to (crontab -e)  
I run the these cron jobs manually:  
/opt/bitnami/php/bin/php /opt/bitnami/mautic/bin/console mautic:segments:update --bypass-locking  
/opt/bitnami/php/bin/php /opt/bitnami/mautic/bin/console mautic:campaigns:update --bypass-locking  
/opt/bitnami/php/bin/php /opt/bitnami/mautic/bin/console mautic:campaigns:trigger --bypass-locking

and I even got the test email sent… but the contact list is still empty…

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/8/8b507bc6a0a28d706e36ea9a990f873c048f6146.png)

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<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [February 24, 2023, 7:19am UTC](https://forum.mautic.org/t/contact-list-under-campaigns-do-not-display-any-contacts-it-just-loops/27159/2 "2023-02-24T07:19:12Z")

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Connected to this:

> <https://github.com/mautic/mautic/issues/11475>
>
> \### Mautic Version
> 
> 4.4.x series
> 
> \### PHP version
> 
> 7.4.30
> 
> \### What browsers are… you seeing the problem on?
> 
> Chrome
> 
> \### What happened?
> 
> The contact list is not rendering when opening a segment.
> 
> \### How can we reproduce this issue?
> 
> Step 1: Create any segment
> Step 2: Open segment and try to see members of this segment
> 
> !\[Snímek obrazovky 2022-09-14 090019\](https://user-images.githubusercontent.com/30946803/190083647-6cbecbce-3832-4c72-b653-90eda77db8a8.png)
> 
> 
> \### Relevant log output
> 
> \`\`\`shell
> 
> \<div class="tab-content pa-md"\>
> \<div class="tab-pane active bdr-w-0 page-list" id="contacts-container" data-target-url="http://mautic.vim-jmk.cz/s/segment/view/140/contact/1"\>
> 
> \<div class="spinner"\>\<i class="fa fa-spin fa-spinner"\>\</i\>\</div\>
> \</div\>
> \<div class="tab-pane bdr-w-0 page-list" id="campaign-container"\>
> \<div id="campaign-share-container" style="position: relative"\>
> \<table id="campaign-share-table" class="table table-bordered table-striped mb-0"\>
> \<thead\>
> \<tr\>
> \<th\>
> Kampaň \</th\>
> \<th\>
> Share \</th\>
> \</tr\>
> \</thead\>
> \<tbody\>
> \<tr\>
> \<td\>
> \<a href="/s/campaigns/view/14" data-toggle="ajax"\>
> test 20220804-04 \</a\>
> \</td\>
> \<td width="20%"\>
> \<span class="campaign-share-stat" data-value="14"
> id="campaign-share-stat-14"\>\</span\> %
> \</td\>
> \</tr\>
> \<tr\>
> \<td\>
> \<a href="/s/campaigns/view/13" data-toggle="ajax"\>
> test 20220804-03 \</a\>
> \</td\>
> \<td width="20%"\>
> \<span class="campaign-share-stat" data-value="13"
> id="campaign-share-stat-13"\>\</span\> %
> \</td\>
> \</tr\>
> \<tr\>
> \<td\>
> \<a href="/s/campaigns/view/7" data-toggle="ajax"\>
> Kampan\_test \</a\>
> \</td\>
> \<td width="20%"\>
> \<span class="campaign-share-stat" data-value="7"
> id="campaign-share-stat-7"\>\</span\> %
> \</td\>
> \</tr\>
> \</tbody\>
> \</table\>
> \</div\>
> \</div\>
> \</div\>
>         
> \`\`\`
> 
> 
> \### Code of Conduct
> 
> \- \[X\] I confirm that I have read and agree to follow this project's Code of Conduct

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<div class="post-metadata">

**Author:** ![normaochoa](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/normaochoa/32/8095_2.png) [@normaochoa](https://forum.mautic.org/u/normaochoa)\
**Post date:** [February 24, 2023, 9:11am UTC](https://forum.mautic.org/t/contact-list-under-campaigns-do-not-display-any-contacts-it-just-loops/27159/3 "2023-02-24T09:11:08Z")

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Thank you! I am going to upgrade and see is the problem goes away.  
Norma

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<div class="post-metadata">

**Author:** ![normaochoa](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/normaochoa/32/8095_2.png) [@normaochoa](https://forum.mautic.org/u/normaochoa)\
**Post date:** [February 24, 2023, 4:39pm UTC](https://forum.mautic.org/t/contact-list-under-campaigns-do-not-display-any-contacts-it-just-loops/27159/4 "2023-02-24T16:39:43Z")

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Unfortunately, updating to Mautic v4.4.6 did not work on my Chrome or Firefox browser.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/5/58270d9def180af1f799ca737df9a40ef12c8adb.png)

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/7/7444446cec791e18941544dfeffef8aa695e1b14.png)

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<div class="post-metadata">

**Author:** ![Tunetrax](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tunetrax/32/6467_2.png) [@Tunetrax](https://forum.mautic.org/u/Tunetrax)\
**Post date:** [July 19, 2023, 6:26pm UTC](https://forum.mautic.org/t/contact-list-under-campaigns-do-not-display-any-contacts-it-just-loops/27159/5 "2023-07-19T18:26:50Z")

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none of the actions, decisions or contacts are being displayed in any of our segments or campaigns. Any explanation? we tried in chrome and IE. thanks

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<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [July 20, 2023, 6:37am UTC](https://forum.mautic.org/t/contact-list-under-campaigns-do-not-display-any-contacts-it-just-loops/27159/6 "2023-07-20T06:37:31Z")

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Hi, this issue is solved in M5, I can’t find the PR but it’s fixed.

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<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [August 15, 2023, 2:31pm UTC](https://forum.mautic.org/t/contact-list-under-campaigns-do-not-display-any-contacts-it-just-loops/27159/7 "2023-08-15T14:31:00Z")

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Hi,  
So the solution is just empty your browser cache.  
If it doesn’t work try to:

`bin/console mautic:assets:generate`

then

`bin/console cache:clear`

then

clear the cache in your browser

then

buy me a beer.

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<div class="post-metadata">

**Author:** ![robm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/robm/32/260_2.png) [@robm](https://forum.mautic.org/u/robm)\
**Post date:** [August 16, 2023, 2:24pm UTC](https://forum.mautic.org/t/contact-list-under-campaigns-do-not-display-any-contacts-it-just-loops/27159/8 "2023-08-16T14:24:24Z")

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Did not work for me

Anyone else have success?