# Contact Reply Recognition

**URL:** <https://forum.mautic.org/t/contact-reply-recognition/16439>\
**Category:** General Discussion\
**Created:** [October 5, 2020, 10:14am UTC](https://forum.mautic.org/t/contact-reply-recognition/16439 "2020-10-05T10:14:56Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![king](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/king/32/646_2.png) [@king](https://forum.mautic.org/u/king)\
**Post date:** [October 5, 2020, 10:14am UTC](https://forum.mautic.org/t/contact-reply-recognition/16439/1 "2020-10-05T10:14:56Z")

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Hello! Any idea if mautic does recognize replies if the Contact did reply from a different email address? I mean I sent the email to: “[example@industry.com](mailto:example@industry.com)” and the contact replied from “[different@industry.com](mailto:different@industry.com)”. Will mautic be able to still recognize the contact’s reply? Thanks! Any insight would be of great help!

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**Author:** ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)\
**Post date:** [October 5, 2020, 6:03pm UTC](https://forum.mautic.org/t/contact-reply-recognition/16439/2 "2020-10-05T18:03:57Z")

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I would think it depends on the recipients email service (server) and email client preserving header info in the reply so it can be parsed when the emails:fetch command is run.

Perhaps setup a forward from one of your email addresses to another and send an email to address A, then reply from address B that received the forwarded message and see what happens.