# Contacts and Email Pages Not Found

**URL:** <https://forum.mautic.org/t/contacts-and-email-pages-not-found/3767>\
**Category:** Product Support\
**Created:** [May 13, 2016, 7:54pm UTC](https://forum.mautic.org/t/contacts-and-email-pages-not-found/3767 "2016-05-13T19:54:21Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![hansakoch](https://avatars.discourse-cdn.com/v4/letter/h/b487fb/32.png) [@hansakoch](https://forum.mautic.org/u/hansakoch)\
**Post date:** [May 13, 2016, 7:54pm UTC](https://forum.mautic.org/t/contacts-and-email-pages-not-found/3767/1 "2016-05-13T19:54:21Z")

</div>

[/s/emails  
  
 ](https://forum.mautic.org/s/emails)[/s/contacts  
  
 ](https://forum.mautic.org/s/contacts)\<a href="/s/assets  
gives the following errors.  
The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.  
System administrators, check server logs for errors.

" class=“bbcode\_url”\>/s/assets  
  
gives the following errors.  
  
The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.  
  
System administrators, check server logs for errors.  
  
  
  
[/s/dashboard  
  
 ](https://forum.mautic.org/s/dashboard)[/s/segments  
  
 ](https://forum.mautic.org/s/segments)[/s/calendar  
  
 ](https://forum.mautic.org/s/calendar)[url]/s/dashboard  
  
working  
  
  
  
Digital Ocean Hosting  
  
  
  
**PHP INFO**  
  
**Screenshot**  
  
PHP Version 5.4.16  
  
[http://goo.gl/ztfVW1](http://goo.gl/ztfVW1)  
  
[http://goo.gl/MWOi39](http://goo.gl/MWOi39)  
  
[url]/s/sysinfo  
  
  
  
I have tried this  
  
[http://johnlinhart.com/blog/uh-oh-mautic-upgrade-was-not-successful](http://johnlinhart.com/blog/uh-oh-mautic-upgrade-was-not-successful)  
  
_with no luck_  
  
  
  
_I hope I don’t have to start again with a new install and clean database?_  
  
   
  
**Current Error Log**  
  
[url]/s/sysinfo#log  
  
  
  
[2016-05-13 20:42:44] mautic.ERROR: Fatal: require(): Failed opening required ‘/var/www/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticCategoryBundleEntityCategory.php’ (include\_path=’.:/usr/share/pear:/usr/share/php’) - in file /var/www/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
  
[2016-05-13 20:42:47] mautic.WARNING: PHP Warning: require(/var/www/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticWebhookBundleEntityWebhook.php): failed to open stream: No such file or directory - in file /var/www/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
  
[2016-05-13 20:42:47] mautic.ERROR: Fatal: require(): Failed opening required ‘/var/www/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticWebhookBundleEntityWebhook.php’ (include\_path=’.:/usr/share/pear:/usr/share/php’) - in file /var/www/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
  
[2016-05-13 20:43:07] mautic.WARNING: PHP Warning: require(/var/www/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticWebhookBundleEntityWebhook.php): failed to open stream: No such file or directory - in file /var/www/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
  
[2016-05-13 20:43:07] mautic.ERROR: Fatal: require(): Failed opening required ‘/var/www/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticWebhookBundleEntityWebhook.php’ (include\_path=’.:/usr/share/pear:/usr/share/php’) - in file /var/www/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
  
[2016-05-13 20:43:19] mautic.WARNING: PHP Warning: require(/var/www/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticWebhookBundleEntityWebhook.php): failed to open stream: No such file or directory - in file /var/www/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
  
[2016-05-13 20:43:19] mautic.ERROR: Fatal: require(): Failed opening required ‘/var/www/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticWebhookBundleEntityWebhook.php’ (include\_path=’.:/usr/share/pear:/usr/share/php’) - in file /var/www/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
  
[2016-05-13 20:43:47] mautic.WARNING: PHP Warning: require(/var/www/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticWebhookBundleEntityWebhook.php): failed to open stream: No such file or directory - in file /var/www/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
  
[2016-05-13 20:43:47] mautic.ERROR: Fatal: require(): Failed opening required ‘/var/www/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticWebhookBundleEntityWebhook.php’ (include\_path=’.:/usr/share/pear:/usr/share/php’) - in file /var/www/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
  
[2016-05-13 20:45:16] mautic.ERROR: Uncaught PHP Exception SymfonyComponentHttpKernelExceptionNotFoundHttpException: “Requested URL not found: /s/null” at /var/www/mautic/app/bundles/CoreBundle/Controller/CommonController.php line 356 {“exception”:"[object] (Symfony\Component\HttpKernel\Exception\NotFoundHttpException(code: 0): Requested URL not found: /s/null at /var/www/mautic/app/bundles/CoreBundle/Controller/CommonController.php:356)"} []

---

<div class="post-metadata">

**Author:** ![hansakoch](https://avatars.discourse-cdn.com/v4/letter/h/b487fb/32.png) [@hansakoch](https://forum.mautic.org/u/hansakoch)\
**Post date:** [May 13, 2016, 7:54pm UTC](https://forum.mautic.org/t/contacts-and-email-pages-not-found/3767/2 "2016-05-13T19:54:21Z")

</div>

[url]/s/emails  
[url]/s/contacts  
[url]/s/assets  
gives the following errors.  
The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.  
System administrators, check server logs for errors.

[url]/s/dashboard  
[url]/s/segments  
[url]/s/calendar  
[url]/s/dashboard  
working

Digital Ocean Hosting

PHP INFO  
Screenshot  
PHP Version 5.4.16  
[http://goo.gl/ztfVW1](http://goo.gl/ztfVW1)  
[http://goo.gl/MWOi39](http://goo.gl/MWOi39)  
[url]/s/sysinfo

I have tried this  
[http://johnlinhart.com/blog/uh-oh-mautic-upgrade-was-not-successful](http://johnlinhart.com/blog/uh-oh-mautic-upgrade-was-not-successful)  
with no luck

I hope I don’t have to start again with a new install and clean database?  
   
Current Error Log  
[url]/s/sysinfo#log

[2016-05-13 20:42:44] mautic.ERROR: Fatal: require(): Failed opening required ‘/var/www/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticCategoryBundleEntityCategory.php’ (include\_path=’.:/usr/share/pear:/usr/share/php’) - in file /var/www/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
[2016-05-13 20:42:47] mautic.WARNING: PHP Warning: require(/var/www/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticWebhookBundleEntityWebhook.php): failed to open stream: No such file or directory - in file /var/www/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
[2016-05-13 20:42:47] mautic.ERROR: Fatal: require(): Failed opening required ‘/var/www/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticWebhookBundleEntityWebhook.php’ (include\_path=’.:/usr/share/pear:/usr/share/php’) - in file /var/www/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
[2016-05-13 20:43:07] mautic.WARNING: PHP Warning: require(/var/www/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticWebhookBundleEntityWebhook.php): failed to open stream: No such file or directory - in file /var/www/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
[2016-05-13 20:43:07] mautic.ERROR: Fatal: require(): Failed opening required ‘/var/www/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticWebhookBundleEntityWebhook.php’ (include\_path=’.:/usr/share/pear:/usr/share/php’) - in file /var/www/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
[2016-05-13 20:43:19] mautic.WARNING: PHP Warning: require(/var/www/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticWebhookBundleEntityWebhook.php): failed to open stream: No such file or directory - in file /var/www/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
[2016-05-13 20:43:19] mautic.ERROR: Fatal: require(): Failed opening required ‘/var/www/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticWebhookBundleEntityWebhook.php’ (include\_path=’.:/usr/share/pear:/usr/share/php’) - in file /var/www/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
[2016-05-13 20:43:47] mautic.WARNING: PHP Warning: require(/var/www/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticWebhookBundleEntityWebhook.php): failed to open stream: No such file or directory - in file /var/www/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
[2016-05-13 20:43:47] mautic.ERROR: Fatal: require(): Failed opening required ‘/var/www/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticWebhookBundleEntityWebhook.php’ (include\_path=’.:/usr/share/pear:/usr/share/php’) - in file /var/www/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
[2016-05-13 20:45:16] mautic.ERROR: Uncaught PHP Exception SymfonyComponentHttpKernelExceptionNotFoundHttpException: “Requested URL not found: /s/null” at /var/www/mautic/app/bundles/CoreBundle/Controller/CommonController.php line 356 {“exception”:"[object] (Symfony\Component\HttpKernel\Exception\NotFoundHttpException(code: 0): Requested URL not found: /s/null at /var/www/mautic/app/bundles/CoreBundle/Controller/CommonController.php:356)"} []

---

<div class="post-metadata">

**Author:** ![hansakoch](https://avatars.discourse-cdn.com/v4/letter/h/b487fb/32.png) [@hansakoch](https://forum.mautic.org/u/hansakoch)\
**Post date:** [May 17, 2016, 2:04pm UTC](https://forum.mautic.org/t/contacts-and-email-pages-not-found/3767/3 "2016-05-17T14:04:44Z")

</div>

I would hate to start again from a brand new install/db…

Anyone have any ideas?

corrupted data from previous mysql versions maybe?