# Creating custom fields takes a very long time

**URL:** <https://forum.mautic.org/t/creating-custom-fields-takes-a-very-long-time/11771>\
**Category:** Product Support\
**Created:** [November 25, 2019, 12:49pm UTC](https://forum.mautic.org/t/creating-custom-fields-takes-a-very-long-time/11771 "2019-11-25T12:49:56Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [November 25, 2019, 12:49pm UTC](https://forum.mautic.org/t/creating-custom-fields-takes-a-very-long-time/11771/1 "2019-11-25T12:49:56Z")

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> [@](#):
>
> [**View in #general on Slack**](https://slack.com/archives/C02GEN0SG/p1574635862001700)
> 
> ![Sergio](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/f/f78c03bb61ee74fb2ad44bea5b0bb416fc04633c.jpeg) **@Sergio:** Hi all,  
> I have a problem creating new custom fields for contacts. When I try to create it, it can take about 3 minutes, and when it finishes, no confirmation message is displayed and the Cancel, Save and Close and Apply buttons appear disabled.  
> Of course, the field is not created.  
> If I try to create the same field a little later, a message appears saying that it was created correctly, but this is not the case, since it does not appear in the list of fields.  
> It seems as if it detects that the URL has already been created previously …
> 
> Any solution for this?  
> Thank you,

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**Author:** ![MxyzptlkFishStix](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mxyzptlkfishstix/32/1132_2.png) [@MxyzptlkFishStix](https://forum.mautic.org/u/MxyzptlkFishStix)\
**Post date:** [November 25, 2019, 7:31pm UTC](https://forum.mautic.org/t/creating-custom-fields-takes-a-very-long-time/11771/2 "2019-11-25T19:31:18Z")

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What are you running on?  
Shared/VPS/Dedicated?  
Is this a recent occurrence?  
What’s in your browser console when you try those steps?

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [November 25, 2019, 7:36pm UTC](https://forum.mautic.org/t/creating-custom-fields-takes-a-very-long-time/11771/3 "2019-11-25T19:36:48Z")

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I’ve asked them to let me know their forum username so I can associate them with the post - no response as yet!