# CRON actions stopped working **URL:** \ **Category:** Product Support\ **Created:** [May 17, 2017, 6:48pm UTC](https://forum.mautic.org/t/cron-actions-stopped-working/8528 "2017-05-17T18:48:56Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![darrelt](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/darrelt/32/141_2.png) [@darrelt](https://forum.mautic.org/u/darrelt)\ **Post date:** [May 17, 2017, 6:48pm UTC](https://forum.mautic.org/t/cron-actions-stopped-working/8528/1 "2017-05-17T18:48:56Z")
I built a a new campaign last night. Everything was working fine. The campaign would change a contacts’s segment, award points, send emails, etc. This morning all cron actions have stopped. For example. I fill out the form for the campaign. Mautic sees the entry as a contact for the campaign. But none of the campaign actions are happening any more. I confirmed with my hosting provider (InMotion) that the crons are working and are not returning any errors. I just did the 2.8.1 update. Ran /s/update/schema Cleared the app/cache I didn’t change any setting or anything else after the campaign was working last night. I also tried a new install of Mautic 2.8.0. Set up the crons. Created a form, a page with the form, a campaign for the form, and an action that adds point to the contact. From a private windows, I submitted the form and contact is created. No points added. Still nothing. Any help or ideas would be greatly appreciated. ---
**Author:** ![darrelt](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/darrelt/32/141_2.png) [@darrelt](https://forum.mautic.org/u/darrelt)\ **Post date:** [May 17, 2017, 6:48pm UTC](https://forum.mautic.org/t/cron-actions-stopped-working/8528/2 "2017-05-17T18:48:56Z")
I built a a new campaign last night. Everything was working fine. The campaign would change a contacts’s segment, award points, send emails, etc. This morning all cron actions have stopped. For example. I fill out the form for the campaign. Mautic sees the entry as a contact for the campaign. But none of the campaign actions are happening any more. I confirmed with my hosting provider (InMotion) that the crons are working and are not returning any errors. I just did the 2.8.1 update. Ran /s/update/schema Cleared the app/cache I didn’t change any setting or anything else after the campaign was working last night. I also tried a new install of Mautic 2.8.0. Set up the crons. Created a form, a page with the form, a campaign for the form, and an action that adds point to the contact. From a private windows, I submitted the form and contact is created. No points added. Still nothing. Any help or ideas would be greatly appreciated. ---
**Author:** ![darrelt](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/darrelt/32/141_2.png) [@darrelt](https://forum.mautic.org/u/darrelt)\ **Post date:** [May 18, 2017, 3:06am UTC](https://forum.mautic.org/t/cron-actions-stopped-working/8528/3 "2017-05-18T03:06:33Z")
My host got back to me with this: It looks like your issue is being caused by a missing Symfony dependency in your Mautic installation. I found a similar issue on the Mautic github page ([https://github.com/mautic/mautic/issues/3570](https://github.com/mautic/mautic/issues/3570)) and the fix they suggested was to edit the cron jobs to use the same PHP version as the Apache server. I tried that but it didn’t fix your issue, so I set them back as a precaution. The github page I linked was using PHP7, so I tried changing your account’s PHP version to 7.0 which got rid of the missing Symfony dependency but came back with the error “Task mautic:broadcasts:send is not allowed.” I ran our permission fixing script, but the error still appeared. I’d recommend you have a developer take a look to see if they can figure out what’s happening. I think there’s some sort of issue with your setup that is causing the problem, so a developer would be able to help you more than we could.