# Cron jobs: Could not open input file

**URL:** <https://forum.mautic.org/t/cron-jobs-could-not-open-input-file/9636>\
**Category:** Product Support\
**Created:** [October 5, 2017, 11:58am UTC](https://forum.mautic.org/t/cron-jobs-could-not-open-input-file/9636 "2017-10-05T11:58:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Sherifabuzid](https://avatars.discourse-cdn.com/v4/letter/s/53a042/32.png) [@Sherifabuzid](https://forum.mautic.org/u/Sherifabuzid)\
**Post date:** [October 5, 2017, 11:58am UTC](https://forum.mautic.org/t/cron-jobs-could-not-open-input-file/9636/1 "2017-10-05T11:58:24Z")

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Hi,  
  
  
  
I have done a lot of research and checked the answers here, but still I get the below error.  
  
  
  
I have set up the below cron job to check if all is working:  
  
/usr/local/bin/php /home/wordcrip/email/appconsole mautic:segments:update  
  
  
  
But I keep getting this error: Could not open input file: /home/wordcrip/email/app/console/

- Host is Siteground  
- Install is by softaculous  
  
  
  
Some forums say there is a hiden character and I need to add some command to the cron jobs, but I do not know how to add it.  
  
  
  
Please try to help if you can.  
  
  
  
Sherif

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<div class="post-metadata">

**Author:** ![Sherifabuzid](https://avatars.discourse-cdn.com/v4/letter/s/53a042/32.png) [@Sherifabuzid](https://forum.mautic.org/u/Sherifabuzid)\
**Post date:** [October 5, 2017, 11:58am UTC](https://forum.mautic.org/t/cron-jobs-could-not-open-input-file/9636/2 "2017-10-05T11:58:25Z")

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Hi,

I have done a lot of research and checked the answers here, but still I get the below error.

I have set up the below cron job to check if all is working:  
/usr/local/bin/php /home/wordcrip/email/appconsole mautic:segments:update

But I keep getting this error: Could not open input file: /home/wordcrip/email/app/console/

- Host is Siteground
- Install is by softaculous

Some forums say there is a hiden character and I need to add some command to the cron jobs, but I do not know how to add it.

Please try to help if you can.

Sherif

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<div class="post-metadata">

**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [October 5, 2017, 12:28pm UTC](https://forum.mautic.org/t/cron-jobs-could-not-open-input-file/9636/3 "2017-10-05T12:28:15Z")

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That is not the right path for Siteground shared hosting.

I recommend start thinking to get a better hosting for Mautic, i was before in Siteground but just a few weeks later the Mautic was so demanding that Siteground hosting makes the system useful.