# Custom Audiences (Facebook Ads) – Mautic plugin \[FREE\]

**URL:** https://forum.mautic.org/t/custom-audiences-facebook-ads-mautic-plugin-free/23985
**Category:** 3rd Party Addons
**Created:** [May 4, 2022, 10:59am UTC](https://forum.mautic.org/t/custom-audiences-facebook-ads-mautic-plugin-free/23985 "2022-05-04T10:59:58Z")
**Posts on this page:** 9
**Page:** 1

<div class="post-metadata">

### Author: ![ebola](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ebola/32/5961_2.png) [@ebola](https://forum.mautic.org/u/ebola)
#### Post date: [May 4, 2022, 10:59am UTC](https://forum.mautic.org/t/custom-audiences-facebook-ads-mautic-plugin-free/23985/1 "2022-05-04T10:59:58Z")

</div>

Hi Everybody!

_(There is a (off)topic in ‘general discussion’ about the subject but basically all the relevant information should be here, so I take that here for the further communication. The original was here: [Mautic - FB custom audience integration - #13 by ebola](https://forum.mautic.org/t/mautic-fb-custom-audience-integration/19245/13))_

**I’m glad to announce that earlier we forked and embraced the old Custom Audiences Mautic plugin and now we have working versions for both Mautic 3 and Mautic 4.**

In short, with the plugin you can automatically synchronise your Mautic segments into Facebook - Custom Audiences. After a short setup you do not need anything more, just use your Mautic and all your active segments will be in FB also to use as custom or as base of lookalike audiences. **With it you can easily target to your Mautic customers on FB in multi channel marketing, or also you can get new lookalike customers to your already ones.**

[Precise and **detailed manual** for it.](https://docs.google.com/document/d/1xKvPwJnyv8B-dGzerdI8rgnYea2l1tOoLO9Rlw54ABk)

You can **download** them from their dedicated pages:

> **[Custom Audiences (Facebook Ads) - Mautic 3 plugin - LeadEngine](https://www.leadengine.hu/en/downloads/custom-audiences-facebook-ads-mautic-3-plugin/)**
>
> Do you want to reach your Mautic contacts through Facebook, or do you want to get more simiral costumers? Use our Mautic plugin, which is made exactly for these purposes.

> **[Custom Audiences (Facebook Ads) - Mautic 4 plugin - LeadEngine](https://www.leadengine.hu/en/downloads/custom-audiences-facebook-ads-mautic-4-plugin/)**
>
> Do you want to reach your Mautic contacts through Facebook, or do you want to get more simiral costumers? Use our Mautic plugin, which is made exactly for these purposes.

**Please feel free to use them** _(literally ‘feel free’ as the plugins are also free 😃)_, and do not hesitate to tell me if you have any problems.

---

<div class="post-metadata">

### Author: ![miamiman](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/miamiman/32/1118_2.png) [@miamiman](https://forum.mautic.org/u/miamiman)
#### Post date: [May 4, 2022, 7:50pm UTC](https://forum.mautic.org/t/custom-audiences-facebook-ads-mautic-plugin-free/23985/2 "2022-05-04T19:50:47Z")

</div>

Thanks ebola … trying to configure & test, but getting the following error:

```auto
[2022-05-04 15:48:05] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalThrowableError: "Attempted to load class "Api" from namespace "FacebookAds". Did you forget a "use" statement for "Twilio\Rest\Api"?" at /public_html/mautic/plugins/MauticFBAdsCustomAudiencesBundle/Helper/FbAdsApiHelper.php line 42 {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\FatalThrowableError(code: 0): Attempted to load class \"Api\" from namespace \"FacebookAds\".\nDid you forget a \"use\" statement for \"Twilio\\Rest\\Api\"? at /public_html/mautic/plugins/MauticFBAdsCustomAudiencesBundle/Helper/FbAdsApiHelper.php:42)"} []

```

Any clue where to look?

I’ve created the Marketing API app & connected to a business FB account with system user several times and all I get is the same error?

---

<div class="post-metadata">

### Author: ![ebola](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ebola/32/5961_2.png) [@ebola](https://forum.mautic.org/u/ebola)
#### Post date: [May 5, 2022, 7:47am UTC](https://forum.mautic.org/t/custom-audiences-facebook-ads-mautic-plugin-free/23985/3 "2022-05-05T07:47:48Z")

</div>

Hi!

It is nice to know that we already have new users of our plugin. Thanks for it!

For your complainment:

It seems you do not have the proper dependency background what we wrote detailed in our documentation. Please read it carefully:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/5/553e12d2b9409ba3fc19aaf971a508cb020e1e96.png)

> **[Custom Audiences (Facebook Ads) - EN \[LeadEngine bővítmény - Felhasználói...](https://docs.google.com/document/d/1xKvPwJnyv8B-dGzerdI8rgnYea2l1tOoLO9Rlw54ABk/edit#heading=h.ffksptbzcljw)**
>
> Custom Audiences (Facebook Ads) LeadEngine plugin - User manual (v2022-04-29) 🠞 HUNGARIAN VERSION Introduction LeadEngine (hereinafter: LE) is a service based on Mautic open source marketing automation software, which includes not only Mautic...

If you think to have the required package, please do regenerate the cache of ‘Composer’.

I hope I could help you.

---

<div class="post-metadata">

### Author: ![shyamalm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/shyamalm/32/1394_2.png) [@shyamalm](https://forum.mautic.org/u/shyamalm)
#### Post date: [December 30, 2022, 6:39am UTC](https://forum.mautic.org/t/custom-audiences-facebook-ads-mautic-plugin-free/23985/4 "2022-12-30T06:39:50Z")

</div>

I am getting below error while trying to save plugin by doing publish Yes and operation type live and once click save button after some times getting below error, I am also tried to change timeout value from 60 to 120 but getting same result. Is there a way to filter out segments those are supposed to sync with FB?Please guide.

mautic.ERROR: FBAdsCustomAudiences: Facebook authorization failed: Operation timed out after 60000 milliseconds with 0 bytes received

---

<div class="post-metadata">

### Author: ![lancehaverkamp](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/lancehaverkamp/32/9627_2.png) [@lancehaverkamp](https://forum.mautic.org/u/lancehaverkamp)
#### Post date: [April 13, 2023, 10:17pm UTC](https://forum.mautic.org/t/custom-audiences-facebook-ads-mautic-plugin-free/23985/5 "2023-04-13T22:17:27Z")

</div>

I’m looking to move leads from FB instant forms, to Mautic. Does this do that?

---

<div class="post-metadata">

### Author: ![zero477](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/zero477/32/10873_2.png) [@zero477](https://forum.mautic.org/u/zero477)
#### Post date: [April 18, 2024, 10:32am UTC](https://forum.mautic.org/t/custom-audiences-facebook-ads-mautic-plugin-free/23985/6 "2024-04-18T10:32:51Z")

</div>

Hola ebola!

I am trying to install the facebook/php-ads-sdk:13.\* by running composer require facebook/php-ads-sdk:13.\*

PHP Fatal error: Declaration of Symfony\Flex\Command\RequireCommand::execute(Sy mfony\Component\Console\Input\InputInterface etc …

I am stuck in this step, Ihope your plugin works well, it seems to have an incredible function.

Greetings,  
Eddie

---

<div class="post-metadata">

### Author: ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [May 14, 2024, 6:59am UTC](https://forum.mautic.org/t/custom-audiences-facebook-ads-mautic-plugin-free/23985/7 "2024-05-14T06:59:17Z")

</div>

As far as I know you can consider this plugin abandonedware.

---

<div class="post-metadata">

### Author: ![zero477](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/zero477/32/10873_2.png) [@zero477](https://forum.mautic.org/u/zero477)
#### Post date: [May 18, 2024, 6:56pm UTC](https://forum.mautic.org/t/custom-audiences-facebook-ads-mautic-plugin-free/23985/8 "2024-05-18T18:56:20Z")

</div>

Thanks! It would be a useful plugin. I am searching for an easy way to connect Mautic with Google ADS and Facebook to do Remarketing …

---

<div class="post-metadata">

### Author: ![ZegMaarManu](https://avatars.discourse-cdn.com/v4/letter/z/db5fbb/32.png) [@ZegMaarManu](https://forum.mautic.org/u/ZegMaarManu)
#### Post date: [June 14, 2024, 9:02am UTC](https://forum.mautic.org/t/custom-audiences-facebook-ads-mautic-plugin-free/23985/9 "2024-06-14T09:02:08Z")

</div>

Did you find a solution?
