# Custom Email Template

**URL:** <https://forum.mautic.org/t/custom-email-template/7947>\
**Category:** General Discussion\
**Created:** [March 15, 2017, 3:47pm UTC](https://forum.mautic.org/t/custom-email-template/7947 "2017-03-15T15:47:13Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![deoe](https://avatars.discourse-cdn.com/v4/letter/d/4bbf92/32.png) [@deoe](https://forum.mautic.org/u/deoe)\
**Post date:** [March 15, 2017, 3:47pm UTC](https://forum.mautic.org/t/custom-email-template/7947/1 "2017-03-15T15:47:13Z")

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Hi,  
  
  
  
I want to add an existing template to my custom email. but the import field shows no reaction, how does it work(already created an email-template for a campaign)? thanks in advance

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**Author:** ![deoe](https://avatars.discourse-cdn.com/v4/letter/d/4bbf92/32.png) [@deoe](https://forum.mautic.org/u/deoe)\
**Post date:** [March 15, 2017, 3:47pm UTC](https://forum.mautic.org/t/custom-email-template/7947/2 "2017-03-15T15:47:13Z")

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Hi,

I want to add an existing template to my custom email. but the import field shows no reaction, how does it work(already created an email-template for a campaign)? thanks in advance

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**Author:** ![JoPitts](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jopitts/32/636_2.png) [@JoPitts](https://forum.mautic.org/u/JoPitts)\
**Post date:** [March 17, 2017, 1:39am UTC](https://forum.mautic.org/t/custom-email-template/7947/3 "2017-03-17T01:39:05Z")

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What do you mean by the ‘import field’?  
Cheers

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**Author:** ![deoe](https://avatars.discourse-cdn.com/v4/letter/d/4bbf92/32.png) [@deoe](https://forum.mautic.org/u/deoe)\
**Post date:** [March 17, 2017, 9:03am UTC](https://forum.mautic.org/t/custom-email-template/7947/4 "2017-03-17T09:03:47Z")

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When you click on send email it says “Import from an existing template”

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**Author:** ![ralfhug](https://avatars.discourse-cdn.com/v4/letter/r/8dc957/32.png) [@ralfhug](https://forum.mautic.org/u/ralfhug)\
**Post date:** [June 12, 2017, 6:09pm UTC](https://forum.mautic.org/t/custom-email-template/7947/5 "2017-06-12T18:09:17Z")

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As far as I can tell it does not work with segment emails only with campaign emails. So, if you set it up as a segment email clone it to a campaign email and it should show up when you try to “import from an existing template”.