# Custom From Name in email (Channel \> Email)

**URL:** <https://forum.mautic.org/t/custom-from-name-in-email-channel-email/19836>\
**Category:** Product Support\
**Created:** [June 14, 2021, 8:04am UTC](https://forum.mautic.org/t/custom-from-name-in-email-channel-email/19836 "2021-06-14T08:04:25Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ashishbh](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ashishbh/32/691_2.png) [@ashishbh](https://forum.mautic.org/u/ashishbh)\
**Post date:** [June 14, 2021, 8:04am UTC](https://forum.mautic.org/t/custom-from-name-in-email-channel-email/19836/1 "2021-06-14T08:04:25Z")

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**Your software**  
My Mautic version is: v3.3.3  
My PHP version is: 7.3.28  
My Database type and version is: MariaDB 5.5.68

**Your problem**  
My problem is: I am trying to set up custom “From Name” in each email but it’s not working. I also disabled “Mailer is Owner” in settings \> configuration \> email settings  
Also in Channel \> email \> advance.

I also I try different variations of these settings but still I am seeing my username in email

Please suggest a solution and help me with this issue

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [June 22, 2021, 11:10am UTC](https://forum.mautic.org/t/custom-from-name-in-email-channel-email/19836/2 "2021-06-22T11:10:09Z")

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Hi, there is a bug in 3.3.3 if you use SES API, it won’t work. It does work with SES SMTP  
Joey

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**Author:** ![ashishbh](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ashishbh/32/691_2.png) [@ashishbh](https://forum.mautic.org/u/ashishbh)\
**Post date:** [July 14, 2021, 11:45am UTC](https://forum.mautic.org/t/custom-from-name-in-email-channel-email/19836/3 "2021-07-14T11:45:04Z")

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Well I found the solution its not related to that  
I was choosing marketing emails while scheduling campaign and I need to use transection and it got fixed automatically

Thanks for help
