# Deactivate STAT UPDATE, UPDATE CHECK and fetch language List

**URL:** <https://forum.mautic.org/t/deactivate-stat-update-update-check-and-fetch-language-list/24752>\
**Category:** Product Support\
**Tags:** mautic-4\
**Created:** [July 13, 2022, 9:16am UTC](https://forum.mautic.org/t/deactivate-stat-update-update-check-and-fetch-language-list/24752 "2022-07-13T09:16:48Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![malore](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/malore/32/7933_2.png) [@malore](https://forum.mautic.org/u/malore)\
**Post date:** [July 13, 2022, 9:16am UTC](https://forum.mautic.org/t/deactivate-stat-update-update-check-and-fetch-language-list/24752/1 "2022-07-13T09:16:48Z")

</div>

**Your software**  
My Mautic version is: 4.1.2  
My PHP version is: 7.4.30  
My Database type and version is: 10.4.25-MariaDB

**Your problem**  
My problem is:  
After login comes a 502 page, reload opens the Dashboard. Our mautic instance runs behind a firewall/proxy.  
Could I deactivate the services mentioned in the error logs? When yes, how?  
Thank you

These errors are showing in the log:  
mautic.ERROR: STAT UPDATE: cURL error 7: Failed to connect to 2606:4700:20::681a:d36: Network is unreachable (see [libcurl - Error Codes](https://curl.haxx.se/libcurl/c/libcurl-errors.html)) for [https://updates.mautic.org/stats/send](https://updates.mautic.org/stats/send)

mautic.ERROR: UPDATE CHECK: cURL error 7: Failed connect to [api.github.com:443](http://api.github.com:443); Connection timed out (see [libcurl - Error Codes](https://curl.haxx.se/libcurl/c/libcurl-errors.html)) for [https://api.github.com/repos/mautic/mautic/releases](https://api.github.com/repos/mautic/mautic/releases)

mautic.ERROR: An error occurred while attempting to fetch the language list: cURL error 7: Failed to connect to 2606:50c0:8002::153: Network is unreachable (see [libcurl - Error Codes](https://curl.haxx.se/libcurl/c/libcurl-errors.html)) for [https://language-packs.mautic.com/manifest.json](https://language-packs.mautic.com/manifest.json)

Steps I have tried to fix the problem: