# Disable auto-create contacts

**URL:** https://forum.mautic.org/t/disable-auto-create-contacts/22818
**Category:** Mautic 4 Install/Upgrade Support
**Created:** [February 24, 2022, 7:03pm UTC](https://forum.mautic.org/t/disable-auto-create-contacts/22818 "2022-02-24T19:03:20Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![elsaadj](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/elsaadj/32/672_2.png) [@elsaadj](https://forum.mautic.org/u/elsaadj)
#### Post date: [February 24, 2022, 7:03pm UTC](https://forum.mautic.org/t/disable-auto-create-contacts/22818/1 "2022-02-24T19:03:20Z")

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Is there a way to disable system contact creation when any page url visited?

It seems every time some visits the mautic url directly instead of click a form, it creates contact. It would be good to disable contact creation on invalid URLs with valid mautic URL domain prefix.

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### Author: ![raramuridesign](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/raramuridesign/32/13226_2.png) [@raramuridesign](https://forum.mautic.org/u/raramuridesign)
#### Post date: [February 25, 2022, 8:27am UTC](https://forum.mautic.org/t/disable-auto-create-contacts/22818/2 "2022-02-25T08:27:38Z")

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@elsaadj  
There are 2 things you can do

1. switch this on in config area \> tracking settings  
 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/a/a7d7deea4b2b1b78db5fb6aae73d5f8f1b549030.png)

2. Setup a segment where you filter out these bot signups, view this forum post for more details  
[Contacts Created by Bots](https://forum.mautic.org/t/contacts-created-by-bots/22680)

M

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### Author: ![elsaadj](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/elsaadj/32/672_2.png) [@elsaadj](https://forum.mautic.org/u/elsaadj)
#### Post date: [February 25, 2022, 1:46pm UTC](https://forum.mautic.org/t/disable-auto-create-contacts/22818/3 "2022-02-25T13:46:24Z")

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There is no “Do Not Track 404 …” in Tracking settings

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### Author: ![raramuridesign](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/raramuridesign/32/13226_2.png) [@raramuridesign](https://forum.mautic.org/u/raramuridesign)
#### Post date: [March 3, 2022, 4:29pm UTC](https://forum.mautic.org/t/disable-auto-create-contacts/22818/4 "2022-03-03T16:29:04Z")

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Which version of Mautic do you have @elsaadj

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### Author: ![elsaadj](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/elsaadj/32/672_2.png) [@elsaadj](https://forum.mautic.org/u/elsaadj)
#### Post date: [March 7, 2022, 2:15pm UTC](https://forum.mautic.org/t/disable-auto-create-contacts/22818/5 "2022-03-07T14:15:38Z")

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version 4.0.1

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### Author: ![raramuridesign](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/raramuridesign/32/13226_2.png) [@raramuridesign](https://forum.mautic.org/u/raramuridesign)
#### Post date: [March 7, 2022, 3:59pm UTC](https://forum.mautic.org/t/disable-auto-create-contacts/22818/6 "2022-03-07T15:59:29Z")

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It should be there - have you checked against a fresh install to see if there is a difference?  
@elsaadj

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### Author: ![elsaadj](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/elsaadj/32/672_2.png) [@elsaadj](https://forum.mautic.org/u/elsaadj)
#### Post date: [March 7, 2022, 7:28pm UTC](https://forum.mautic.org/t/disable-auto-create-contacts/22818/7 "2022-03-07T19:28:39Z")

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I don’t have access to fresh install. Here what I get,

Admin gear icon  
Settings → Configuration, click tracking settings, got 3 thing there

1. Mautic tracking settings:  
Insert following code at the …  
Identify visitor by tracking url: Yes  
Anonymize IP: No  
Identify visitors by IP: No

2. Facebook Pixel

3. Google Analytics

There is no “do not track 404 error for anonymous contacts” Yes/No

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<div class="post-metadata">

### Author: ![raramuridesign](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/raramuridesign/32/13226_2.png) [@raramuridesign](https://forum.mautic.org/u/raramuridesign)
#### Post date: [March 8, 2022, 11:21am UTC](https://forum.mautic.org/t/disable-auto-create-contacts/22818/8 "2022-03-08T11:21:43Z")

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@elsaadj We have always ensured we are on the latest version. It might be worth your while to upgrade your installation to get this feature.  
M

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### Author: ![elsaadj](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/elsaadj/32/672_2.png) [@elsaadj](https://forum.mautic.org/u/elsaadj)
#### Post date: [March 13, 2022, 4:33pm UTC](https://forum.mautic.org/t/disable-auto-create-contacts/22818/9 "2022-03-13T16:33:39Z")

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Upgraded to latest 4.2.0, still feature is missing in tracking settings.

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### Author: ![elsaadj](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/elsaadj/32/672_2.png) [@elsaadj](https://forum.mautic.org/u/elsaadj)
#### Post date: [March 20, 2022, 6:19pm UTC](https://forum.mautic.org/t/disable-auto-create-contacts/22818/10 "2022-03-20T18:19:25Z")

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Sorry, it is showing up in 4.2.0.  
Do Not Track 404 error for anonymous contacts → YES
