# Disable tracking links on emails

**URL:** https://forum.mautic.org/t/disable-tracking-links-on-emails/14613
**Category:** General Discussion
**Created:** [June 2, 2020, 11:56pm UTC](https://forum.mautic.org/t/disable-tracking-links-on-emails/14613 "2020-06-02T23:56:29Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![leonardoborlot](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/leonardoborlot/32/72_2.png) [@leonardoborlot](https://forum.mautic.org/u/leonardoborlot)
#### Post date: [June 2, 2020, 11:56pm UTC](https://forum.mautic.org/t/disable-tracking-links-on-emails/14613/1 "2020-06-02T23:56:29Z")

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Mautic 2.16.1  
Php 7.2

Hi guys.

How may I disable the tracking link in email?

Send a pure link without that trackin hash.

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### Author: ![julien66](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/julien66/32/1033_2.png) [@julien66](https://forum.mautic.org/u/julien66)
#### Post date: [August 12, 2020, 4:46am UTC](https://forum.mautic.org/t/disable-tracking-links-on-emails/14613/2 "2020-08-12T04:46:45Z")

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@leonardoborlot did you find a way to disable the link tracking?

Thanks

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### Author: ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [August 12, 2020, 5:32pm UTC](https://forum.mautic.org/t/disable-tracking-links-on-emails/14613/3 "2020-08-12T17:32:33Z")

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Maybe this?  
Configuration \> Email settings \> Message settings

![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/6/6a67a2de6e855fa9d6d459ac3bb54a4aa325d15f.png)

Could you plz check? Thx.

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### Author: ![leonardoborlot](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/leonardoborlot/32/72_2.png) [@leonardoborlot](https://forum.mautic.org/u/leonardoborlot)
#### Post date: [August 12, 2020, 5:51pm UTC](https://forum.mautic.org/t/disable-tracking-links-on-emails/14613/4 "2020-08-12T17:51:53Z")

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Yes, it works on the 2.16.3 version. Thanks Nice!!

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### Author: ![julien66](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/julien66/32/1033_2.png) [@julien66](https://forum.mautic.org/u/julien66)
#### Post date: [August 13, 2020, 1:21am UTC](https://forum.mautic.org/t/disable-tracking-links-on-emails/14613/5 "2020-08-13T01:21:03Z")

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Thank you @joeyk! I missed this option in the settings.

That works well on Mautic 3.0.2 as well.

I am a dedicated service for link tracking and the additional redirect was not necessary.

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### Author: ![mybpoconsultant](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mybpoconsultant/32/6161_2.png) [@mybpoconsultant](https://forum.mautic.org/u/mybpoconsultant)
#### Post date: [January 18, 2021, 8:57pm UTC](https://forum.mautic.org/t/disable-tracking-links-on-emails/14613/6 "2021-01-18T20:57:26Z")

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Word of Caution - Delete OLD TEXT MESSAGE TEMPLATE if you did not have Disable Tracking URL Turned off under email Settings. Let me be a bit more clear on this… I clicked yes too “Disable Trackable Urls” and Saved. After this, I sent an SMS to my Text Message Template. The problem is - if you had Disable Trackable Urls set too NO when you made the template, it will not work!! Therefore, if you want too do this, you need to Delete old Text Message Templates - Then you need to Turn Off Disable Trackable Urls, Make new Text message templates and then it will work… Would love too see an option on this in the future so we dont have too do this workaround as I like tracking in my emails…

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### Author: ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [July 31, 2023, 3:10pm UTC](https://forum.mautic.org/t/disable-tracking-links-on-emails/14613/7 "2023-07-31T15:10:23Z")

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There is also an option to disable tracking just for specific links in the email. See [Can you disable click tracking of privacy policy links in emails? - #2 by joeyk](https://forum.mautic.org/t/can-you-disable-click-tracking-of-privacy-policy-links-in-emails/25896/2)