# Discrepancy in segment count

**URL:** <https://forum.mautic.org/t/discrepancy-in-segment-count/10154>\
**Category:** Product Support\
**Created:** [January 22, 2018, 4:23pm UTC](https://forum.mautic.org/t/discrepancy-in-segment-count/10154 "2018-01-22T16:23:58Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![darrelt](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/darrelt/32/141_2.png) [@darrelt](https://forum.mautic.org/u/darrelt)\
**Post date:** [January 22, 2018, 4:23pm UTC](https://forum.mautic.org/t/discrepancy-in-segment-count/10154/1 "2018-01-22T16:23:58Z")

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I’ve noticed a discrepancy in my segment counts. I have one segment (called subscribers) that shows 6237 Contacts in the segment list. The segment includes contacts with email field not empty, and excludes membership in another segment that I have for unsubscribes/bounces. That segment has 445 contacts according to the segment list.

However if I schedule an email to the subscribers segment it only shows 5807 Pending.

To cross check the subscribers segment I created another segment with the same filters. This segment only shows 5819 contacts.

I’ve given cron plenty of time to run and update the segments. To test I manually added a contact and confirmed that the segment counts increased by 1.

Why would these segment counts be different?

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [January 25, 2018, 2:44am UTC](https://forum.mautic.org/t/discrepancy-in-segment-count/10154/2 "2018-01-25T02:44:12Z")

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Some contact has not all field… you can check them and delete them.