# DKIM and Mautic.net free delete account **URL:** \ **Category:** Product Support\ **Created:** [May 6, 2017, 12:26am UTC](https://forum.mautic.org/t/dkim-and-mautic-net-free-delete-account/8425 "2017-05-06T00:26:40Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![atraylen](https://avatars.discourse-cdn.com/v4/letter/a/8797f3/32.png) [@atraylen](https://forum.mautic.org/u/atraylen)\ **Post date:** [May 6, 2017, 12:26am UTC](https://forum.mautic.org/t/dkim-and-mautic-net-free-delete-account/8425/1 "2017-05-06T00:26:40Z")
Hi, In setting up a Mautic free account i didn’t record the DKIM keys required for the A records thinking I could do that at some point later in the setup procedure. Having now created an account , I cannot get access to those initial screens to retrieve the keys for my DNS entries. I cannot delete my account and start again. My questions is how to proceed ? Is the administrator of the [Mautic.net](http://Mautic.net) on this forum who can give me access to the keys or delete my account in order to start from scratch. ---
**Author:** ![atraylen](https://avatars.discourse-cdn.com/v4/letter/a/8797f3/32.png) [@atraylen](https://forum.mautic.org/u/atraylen)\ **Post date:** [May 6, 2017, 12:26am UTC](https://forum.mautic.org/t/dkim-and-mautic-net-free-delete-account/8425/2 "2017-05-06T00:26:40Z")
Hi, In setting up a Mautic free account i didn’t record the DKIM keys required for the A records thinking I could do that at some point later in the setup procedure. Having now created an account , I cannot get access to those initial screens to retrieve the keys for my DNS entries. I cannot delete my account and start again. My questions is how to proceed ? Is the administrator of the [Mautic.net](http://Mautic.net) on this forum who can give me access to the keys or delete my account in order to start from scratch. ---
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [April 21, 2022, 6:56pm UTC](https://forum.mautic.org/t/dkim-and-mautic-net-free-delete-account/8425/3 "2022-04-21T18:56:20Z")