# Do focus items work? users complain

**URL:** <https://forum.mautic.org/t/do-focus-items-work-users-complain/16473>\
**Category:** Product Support\
**Created:** [October 7, 2020, 12:45am UTC](https://forum.mautic.org/t/do-focus-items-work-users-complain/16473 "2020-10-07T00:45:01Z")\
**Posts on this page:** 4\
**Page:** 2

<div class="post-metadata">

**Author:** ![rotorfido](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rotorfido/32/580_2.png) [@rotorfido](https://forum.mautic.org/u/rotorfido)\
**Post date:** [October 7, 2020, 4:49pm UTC](https://forum.mautic.org/t/do-focus-items-work-users-complain/16473/21 "2020-10-07T16:49:15Z")

</div>

Ok I updated the script to HTTPS and still submit button does not work…

---

<div class="post-metadata">

**Author:** ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)\
**Post date:** [October 7, 2020, 5:24pm UTC](https://forum.mautic.org/t/do-focus-items-work-users-complain/16473/22 "2020-10-07T17:24:20Z")

</div>

![Screenshot (30)](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/4/45bf77c1a7fab854ff9e5620445c14a97d14c102.png)

You are now successfully serving the “view” pixel but you have not added the “s” to the rest of your codes.  
Look at the last 4 lines in screenshot.  
When you view the embed code on your site it still shows http:// and not https://

Using another browser

 ![Screenshot (31)](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/8/84d0623a2ce5d82e5f888c646f77155f2624b0ca.png)

And when you click submit button

 ![Screenshot (32)](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/5/52dbfcd83a2197cb8f3844705de10e489f5dba95.png)

---

<div class="post-metadata">

**Author:** ![rotorfido](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rotorfido/32/580_2.png) [@rotorfido](https://forum.mautic.org/u/rotorfido)\
**Post date:** [October 7, 2020, 5:53pm UTC](https://forum.mautic.org/t/do-focus-items-work-users-complain/16473/23 "2020-10-07T17:53:41Z")

</div>

i see the same problem in dev tools yes.  
But i updated the script code to use https so I am not sure why is this still happening?  
i cleared all cache several times too  
is there something in mautic that prevents this?

---

<div class="post-metadata">

**Author:** ![rotorfido](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rotorfido/32/580_2.png) [@rotorfido](https://forum.mautic.org/u/rotorfido)\
**Post date:** [October 7, 2020, 5:55pm UTC](https://forum.mautic.org/t/do-focus-items-work-users-complain/16473/24 "2020-10-07T17:55:49Z")

</div>

fixed, i set it to https inside mautic under settings…  
you are genious thank you  
note to myself i need to start using dev tools from now on

[Previous page](https://forum.mautic.org/t/do-focus-items-work-users-complain/16473.md?page=1)
