# Do Focus Items Work?

**URL:** <https://forum.mautic.org/t/do-focus-items-work/14489>\
**Category:** Product Support\
**Created:** [May 25, 2020, 11:08am UTC](https://forum.mautic.org/t/do-focus-items-work/14489 "2020-05-25T11:08:03Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\
**Post date:** [May 25, 2020, 11:08am UTC](https://forum.mautic.org/t/do-focus-items-work/14489/1 "2020-05-25T11:08:03Z")

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**Your software**  
My Mautic version is: 2.16.2  
My PHP version is: 7.2

**Your problem**  
My problem is:

I try and create a focus item, however I have never succeeded in fetching any website, not even google.

This is a very cool feature and would love to learn how to use it correctly.

These errors are showing in the log:

Steps I have tried to fix the problem:

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**Author:** ![abracadabra.photogra](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/abracadabra.photogra/32/505_2.png) [@abracadabra.photogra](https://forum.mautic.org/u/abracadabra.photogra)\
**Post date:** [May 25, 2020, 1:19pm UTC](https://forum.mautic.org/t/do-focus-items-work/14489/2 "2020-05-25T13:19:48Z")

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Website fetching does not work, is a known bug (seems that nobody cares about fixing it).  
However the focus items work!

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**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\
**Post date:** [May 25, 2020, 1:28pm UTC](https://forum.mautic.org/t/do-focus-items-work/14489/3 "2020-05-25T13:28:47Z")

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Cool, thanks for the update.

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**Author:** ![autoize](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/autoize/32/105_2.png) [@autoize](https://forum.mautic.org/u/autoize)\
**Post date:** [May 26, 2020, 6:52pm UTC](https://forum.mautic.org/t/do-focus-items-work/14489/4 "2020-05-26T18:52:48Z")

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The likely cause for websites refusing to load inside the Focus Items’ frame is because most websites nowadays have adopted security headers that prevent them from being displayed in an iFrame. The website’s owner would need to update their server configuration.

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**Author:** ![abracadabra.photogra](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/abracadabra.photogra/32/505_2.png) [@abracadabra.photogra](https://forum.mautic.org/u/abracadabra.photogra)\
**Post date:** [May 27, 2020, 8:56am UTC](https://forum.mautic.org/t/do-focus-items-work/14489/5 "2020-05-27T08:56:58Z")

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I think is better that Mautic finds another way to do it. Because it’s a security issue, better don’t change it