# "Do Not Contact" - Remove for Re-Registering Leads

**URL:** <https://forum.mautic.org/t/do-not-contact-remove-for-re-registering-leads/26737>\
**Category:** Product Support\
**Created:** [January 13, 2023, 8:12am UTC](https://forum.mautic.org/t/do-not-contact-remove-for-re-registering-leads/26737 "2023-01-13T08:12:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![taxi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/taxi/32/522_2.png) [@taxi](https://forum.mautic.org/u/taxi)\
**Post date:** [January 13, 2023, 8:12am UTC](https://forum.mautic.org/t/do-not-contact-remove-for-re-registering-leads/26737/1 "2023-01-13T08:12:59Z")

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**Your software**  
My Mautic version is: 4.4.5  
My PHP version is: 7.4.33  
My Database type and version is:

**Your problem**  
My problem is:  
I created a campaign where unsubscribed (Do not contact: email) contacts are added to a campaign and receive the emails from this campaign.

I

 ![DoNotContactCampaign](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/0/02d459dc0e8200226d232507dc381a1fe6d5d3a1.png)

When an unsubscribed contact fills in the form, the “Do not contact: email” preference is removed and he is added to the campaign:  
[Remove Do Not Contact / Webinar Ziele - Lead Source] Campaign action triggered  
[Add to Pending List / Webinar Ziele - Lead Source] Campaign action triggered

But no emails are sent. It gets stuck here.

The option “Allow contacts to restart the campaign” is set to yes.

Any example on how to correctly plan the campaign?

Many thanks

Christian

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [January 13, 2023, 11:24am UTC](https://forum.mautic.org/t/do-not-contact-remove-for-re-registering-leads/26737/2 "2023-01-13T11:24:27Z")

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Hallo Christian,  
It’s possible, that your system tries to do the sending and removing the DNC at the same time, and sending email is faster.  
Can you try to chain them?

Joey

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**Author:** ![taxi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/taxi/32/522_2.png) [@taxi](https://forum.mautic.org/u/taxi)\
**Post date:** [January 13, 2023, 12:03pm UTC](https://forum.mautic.org/t/do-not-contact-remove-for-re-registering-leads/26737/3 "2023-01-13T12:03:39Z")

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Hello Joey,  
that was my idea and I entered a 1min delay and voilá now it worked!

Many thanks

Christian