# Does “List of IPs to not track contacts with” exclude email clicks from security scanners?

**URL:** <https://forum.mautic.org/t/does-list-of-ips-to-not-track-contacts-with-exclude-email-clicks-from-security-scanners/38737>\
**Category:** Product Support\
**Created:** [November 5, 2026, 9:46am UTC](https://forum.mautic.org/t/does-list-of-ips-to-not-track-contacts-with-exclude-email-clicks-from-security-scanners/38737 "2026-11-05T09:46:41Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![javierxul](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/javierxul/32/10181_2.png) [@javierxul](https://forum.mautic.org/u/javierxul)\
**Post date:** [November 5, 2026, 9:46am UTC](https://forum.mautic.org/t/does-list-of-ips-to-not-track-contacts-with-exclude-email-clicks-from-security-scanners/38737/1 "2026-11-05T09:46:41Z")

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**Your software**  
My Mautic version is: 6.0.9  
My PHP version is: 8.x

A corporate email security scanner (Trend Micro) clicks every link in our newsletters on arrival. Mautic counts those requests as real clicks, so our click stats are inflated. The scanner uses a normal Chrome User-Agent, so filtering by User-Agent won’t work.

We plan to add the scanner’s IP ranges to Configuration → System Settings → Miscellaneous Settings → “List of IPs to not track contacts with”.

Question: does this list also exclude email link clicks (/r/… redirects) from the email statistics, or does it only stop associating page hits with contacts? Has anyone confirmed it works for email clicks?

Thanks!