# Does mautic automatically exclude users in bounce email segment?

**URL:** https://forum.mautic.org/t/does-mautic-automatically-exclude-users-in-bounce-email-segment/4686
**Category:** Product Support
**Created:** [July 31, 2016, 6:31am UTC](https://forum.mautic.org/t/does-mautic-automatically-exclude-users-in-bounce-email-segment/4686 "2016-07-31T06:31:37Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![chizuokagmail-com](https://avatars.discourse-cdn.com/v4/letter/c/ecccb3/32.png) [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)
#### Post date: [July 31, 2016, 6:31am UTC](https://forum.mautic.org/t/does-mautic-automatically-exclude-users-in-bounce-email-segment/4686/1 "2016-07-31T06:31:37Z")

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Does mautic automatically exclude users in bounce email segment from being sent any more future mail, kind of like disable it, or do i need to explicitly or manually exclude?

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### Author: ![chizuokagmail-com](https://avatars.discourse-cdn.com/v4/letter/c/ecccb3/32.png) [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)
#### Post date: [July 31, 2016, 6:31am UTC](https://forum.mautic.org/t/does-mautic-automatically-exclude-users-in-bounce-email-segment/4686/2 "2016-07-31T06:31:37Z")

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Does mautic automatically exclude users in bounce email segment from being sent any more future mail, kind of like disable it, or do i need to explicitly or manually exclude?

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### Author: ![chizuokagmail-com](https://avatars.discourse-cdn.com/v4/letter/c/ecccb3/32.png) [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)
#### Post date: [August 2, 2016, 4:19am UTC](https://forum.mautic.org/t/does-mautic-automatically-exclude-users-in-bounce-email-segment/4686/3 "2016-08-02T04:19:59Z")

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hi there… would love some help

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### Author: ![eplaku](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/eplaku/32/49_2.png) [@eplaku](https://forum.mautic.org/u/eplaku)
#### Post date: [August 13, 2016, 5:40am UTC](https://forum.mautic.org/t/does-mautic-automatically-exclude-users-in-bounce-email-segment/4686/4 "2016-08-13T05:40:39Z")

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+1

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### Author: ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://forum.mautic.org/u/Adam)
#### Post date: [August 13, 2016, 3:03pm UTC](https://forum.mautic.org/t/does-mautic-automatically-exclude-users-in-bounce-email-segment/4686/5 "2016-08-13T15:03:26Z")

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Yes I have noticed it won’t send to bounces and unsubs, even though they are in the segment.

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### Author: ![eplaku](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/eplaku/32/49_2.png) [@eplaku](https://forum.mautic.org/u/eplaku)
#### Post date: [August 16, 2016, 12:06pm UTC](https://forum.mautic.org/t/does-mautic-automatically-exclude-users-in-bounce-email-segment/4686/6 "2016-08-16T12:06:14Z")

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@adam thanks for that 🙂

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### Author: ![chizuokagmail-com](https://avatars.discourse-cdn.com/v4/letter/c/ecccb3/32.png) [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)
#### Post date: [August 29, 2016, 5:17am UTC](https://forum.mautic.org/t/does-mautic-automatically-exclude-users-in-bounce-email-segment/4686/7 "2016-08-29T05:17:41Z")

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thanks! But ive noticed that they do… ☹ Ill monitor further and report back.