# Duplicate contacts

**URL:** <https://forum.mautic.org/t/duplicate-contacts/4551>\
**Category:** General Discussion\
**Created:** [July 19, 2016, 9:32am UTC](https://forum.mautic.org/t/duplicate-contacts/4551 "2016-07-19T09:32:32Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![victoria](https://avatars.discourse-cdn.com/v4/letter/v/ea5d25/32.png) [@victoria](https://forum.mautic.org/u/victoria)\
**Post date:** [July 19, 2016, 9:32am UTC](https://forum.mautic.org/t/duplicate-contacts/4551/1 "2016-07-19T09:32:32Z")

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We’ve mautic 1.4.1 and when we create a contact with existing information (email, same first name…) , this contact appears like a new one. This is a trouble if we’ve got this issue before.  
  
  
  
Email is the key. Is anyone available to helping us? Thanks in advance!!!

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<div class="post-metadata">

**Author:** ![victoria](https://avatars.discourse-cdn.com/v4/letter/v/ea5d25/32.png) [@victoria](https://forum.mautic.org/u/victoria)\
**Post date:** [July 19, 2016, 9:32am UTC](https://forum.mautic.org/t/duplicate-contacts/4551/2 "2016-07-19T09:32:32Z")

</div>

We’ve mautic 1.4.1 and when we create a contact with existing information (email, same first name…) , this contact appears like a new one. This is a trouble if we’ve got this issue before.

Email is the key. Is anyone available to helping us? Thanks in advance!!!