# Duplicate Error Message No Appearing

**URL:** <https://forum.mautic.org/t/duplicate-error-message-no-appearing/25830>\
**Category:** Product Support\
**Tags:** mautic-4\
**Created:** [October 25, 2022, 6:55pm UTC](https://forum.mautic.org/t/duplicate-error-message-no-appearing/25830 "2022-10-25T18:55:54Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![arnold2606](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/arnold2606/32/1441_2.png) [@arnold2606](https://forum.mautic.org/u/arnold2606)\
**Post date:** [October 25, 2022, 6:55pm UTC](https://forum.mautic.org/t/duplicate-error-message-no-appearing/25830/1 "2022-10-25T18:55:54Z")

</div>

**Your software**  
My Mautic version is: 4.4.3  
My PHP version is: 7.4.29  
My Database type and version is: 10.2.44-MariaDB

**Your problem**  
My problem is:

In the past, when I added a contact manually and added an e-mail address that is already in the system, once I move from the field a message will appear: A contact with that value already exist

That message does not appear and subsequently, I have duplicate e-mail addresses.

How does one resolve this whereby the error message appear when a duplicate e-mail address is added?

These errors are showing in the log:

Steps I have tried to fix the problem: