# Dynamic Content Conditions Not Working

**URL:** <https://forum.mautic.org/t/dynamic-content-conditions-not-working/13288>\
**Category:** General Discussion\
**Created:** [March 8, 2020, 2:57pm UTC](https://forum.mautic.org/t/dynamic-content-conditions-not-working/13288 "2020-03-08T14:57:38Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![oguruma](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/oguruma/32/1003_2.png) [@oguruma](https://forum.mautic.org/u/oguruma)\
**Post date:** [March 8, 2020, 2:57pm UTC](https://forum.mautic.org/t/dynamic-content-conditions-not-working/13288/1 "2020-03-08T14:57:38Z")

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I am trying to figure out Dynamic Content. I seem to be having an issue, which might be my own fault.

I want to show a piece of dynamic content only if the user **doesn’t** have an email address.

My decision tree, pictured below, is Segment \> Request Dynamic Content:Default is just some Hello World Text \> Condition:Email is empty \> Action:Push Focus Item to collect email.

The problem: a test contact has a valid email address, but still gets served the “Collect Email Focus Item”.

I’m assuming that I am doing something wrong, but I don’t know what…

 ![campissue](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/e/e16b9dd6fdc5bde3ef293e9e646be78b6b674c47.png)

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**Author:** ![ekke](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ekke/32/296_2.png) [@ekke](https://forum.mautic.org/u/ekke)\
**Post date:** [March 11, 2020, 11:37am UTC](https://forum.mautic.org/t/dynamic-content-conditions-not-working/13288/2 "2020-03-11T11:37:43Z")

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Should work, hard to tell the issue w/o the details.

However, the straight-forward way that I’d recommend would be

- Have a segment “anonymous contacts”, filled by filter “email IS empty”
- Start campaign from that segment
- Push focus item

-\> Applicable for your case?