# Dynamic content in Email not working?

**URL:** <https://forum.mautic.org/t/dynamic-content-in-email-not-working/9608>\
**Category:** Product Support\
**Created:** [October 1, 2017, 8:04am UTC](https://forum.mautic.org/t/dynamic-content-in-email-not-working/9608 "2017-10-01T08:04:04Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![fususu](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/fususu/32/215_2.png) [@fususu](https://forum.mautic.org/u/fususu)\
**Post date:** [October 1, 2017, 8:04am UTC](https://forum.mautic.org/t/dynamic-content-in-email-not-working/9608/1 "2017-10-01T08:04:04Z")

</div>

Hello, I’m trying to create a dynamic content in email.  
  
After press “apply” button, the dynamic content became something like {dynamiccontent=“Dynamic Content 2”} and not showing default or variable content when sending test. It’s also non-editable, so I must recreate the email if I want to remove the {dynamiccontent=“Dynamic Content 2”} text.  
  
You can watch step-by-step the issue recreate in the clip here: [https://youtu.be/6UT8yt3Hv\_Q](https://youtu.be/6UT8yt3Hv_Q)

---

<div class="post-metadata">

**Author:** ![fususu](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/fususu/32/215_2.png) [@fususu](https://forum.mautic.org/u/fususu)\
**Post date:** [October 1, 2017, 8:04am UTC](https://forum.mautic.org/t/dynamic-content-in-email-not-working/9608/2 "2017-10-01T08:04:04Z")

</div>

Hello, I’m trying to create a dynamic content in email.  
After press “apply” button, the dynamic content became something like {dynamiccontent=“Dynamic Content 2”} and not showing default or variable content when sending test. It’s also non-editable, so I must recreate the email if I want to remove the {dynamiccontent=“Dynamic Content 2”} text.  
You can watch step-by-step the issue recreate in the clip here: [https://youtu.be/6UT8yt3Hv\_Q](https://youtu.be/6UT8yt3Hv_Q)

---

<div class="post-metadata">

**Author:** ![fususu](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/fususu/32/215_2.png) [@fususu](https://forum.mautic.org/u/fususu)\
**Post date:** [October 2, 2017, 8:01am UTC](https://forum.mautic.org/t/dynamic-content-in-email-not-working/9608/3 "2017-10-02T08:01:54Z")

</div>

Up!

Anyone got this issue?

---

<div class="post-metadata">

**Author:** ![fususu](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/fususu/32/215_2.png) [@fususu](https://forum.mautic.org/u/fususu)\
**Post date:** [October 3, 2017, 2:37pm UTC](https://forum.mautic.org/t/dynamic-content-in-email-not-working/9608/4 "2017-10-03T14:37:55Z")

</div>

Up!

---

<div class="post-metadata">

**Author:** ![sergio-bolinches](https://avatars.discourse-cdn.com/v4/letter/s/958977/32.png) [@sergio-bolinches](https://forum.mautic.org/u/sergio-bolinches)\
**Post date:** [October 3, 2017, 5:00pm UTC](https://forum.mautic.org/t/dynamic-content-in-email-not-working/9608/5 "2017-10-03T17:00:58Z")

</div>

I tried to do what you propose and I get the same result. I could not create dynamic content that way.

Personally, I ´d try to writte differents emails and using the conditions in Campaigns. I´m sure that on this way It is possible, but… wait! I have good news.

As for the field is not editable … I will say the same thing happened to me, but I did another test and in it I did not save with the “apply” button. I used “close editor” button and then save.  
I can not remeber when or where but… I readed that some functions don´t work with direct email or test email… When I’ve created a campaign, dynamic web content has worked perfectly inside the email.

So… You must create a campaign to do that you are trying. I did and It worked fine¡

Good Luck 🙂

---

<div class="post-metadata">

**Author:** ![xtremewebsites](https://avatars.discourse-cdn.com/v4/letter/x/49beb7/32.png) [@xtremewebsites](https://forum.mautic.org/u/xtremewebsites)\
**Post date:** [November 11, 2017, 10:01pm UTC](https://forum.mautic.org/t/dynamic-content-in-email-not-working/9608/6 "2017-11-11T22:01:07Z")

</div>

Hi @sergio.bolinches I am having the exact same issue. Why is this happening? - I am not able to edit the dynamic content after I save the email nor it works when testing it on a campaign. Also, the article Mautic provides [here](https://mautic.com/help/dynamic-content-in-emails/) doesn’t cover this and their video doesn’t even play!
