# Dynamics CRM Plugin Not Pulling Contacts

**URL:** <https://forum.mautic.org/t/dynamics-crm-plugin-not-pulling-contacts/10715>\
**Category:** Product Support\
**Created:** [August 22, 2018, 4:58pm UTC](https://forum.mautic.org/t/dynamics-crm-plugin-not-pulling-contacts/10715 "2018-08-22T16:58:25Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![joshuagigabit-com](https://avatars.discourse-cdn.com/v4/letter/j/edb3f5/32.png) [@joshuagigabit-com](https://forum.mautic.org/u/joshuagigabit-com)\
**Post date:** [August 22, 2018, 4:58pm UTC](https://forum.mautic.org/t/dynamics-crm-plugin-not-pulling-contacts/10715/1 "2018-08-22T16:58:25Z")

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Everything is setup correctly, had no problem authorizing. However no contacts are coming through.

Manualy Tried the following commands:

[root@cp marketing]# php app/console mautic:integration:fetchleads -i Dynamics  
Command to fetch contacts from integration  
Fetch contacts command is starting

Fetching contacts…  
0 [\>---------------------------]  
0 contacts were updated and 0 contacts were created

Fetching companies  
Fetch companies command is starting  
0 [\>---------------------------]  
0 companies were updated and 0 companies were created

Updating/creating leads from Mautic to Dynamics  
Number of contacts pushed: 0 updated, 0 created, 0 had errors and 0 were ignored (likely duplicates or didn’t match field criteria)

[root@cp marketing]# php app/console mautic:integration:synccontacts -i Dynamics  
Command to fetch contacts from integration  
Fetch contacts command is starting

Fetching contacts…  
0 [\>---------------------------]  
0 contacts were updated and 0 contacts were created

Fetching companies  
Fetch companies command is starting  
0 [\>---------------------------]  
0 companies were updated and 0 companies were created

Updating/creating leads from Mautic to Dynamics  
Number of contacts pushed: 0 updated, 0 created, 0 had errors and 0 were ignored (likely duplicates or didn’t match field criteria)

All features are checked, companies and contacts are checked, and it is published.

I would appreciate help to resolve this. Thank you.

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<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [October 17, 2019, 4:33pm UTC](https://forum.mautic.org/t/dynamics-crm-plugin-not-pulling-contacts/10715/2 "2019-10-17T16:33:12Z")

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