# E-Mail Misformed **URL:** https://forum.mautic.org/t/e-mail-misformed/27985 **Category:** Product Support **Created:** [May 12, 2023, 6:46am UTC](https://forum.mautic.org/t/e-mail-misformed/27985 "2023-05-12T06:46:34Z") **Posts on this page:** 2 **Page:** 1
### Author: ![arnold2606](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/arnold2606/32/1441_2.png) [@arnold2606](https://forum.mautic.org/u/arnold2606) #### Post date: [May 12, 2023, 6:46am UTC](https://forum.mautic.org/t/e-mail-misformed/27985/1 "2023-05-12T06:46:34Z")
**Your software** My Mautic version is: 4.4.4 My PHP version is: 7.4.29 My Database type and version is: 10.2.44-MariaDB **Your problem** My problem is: The e-mails send to some clients are malformed. Herewith is a screenshot. ![Screenshot from 2023-05-11 15-05-02](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/e/ea7fda35d38cd8a4814a97bf85320bb6ffca8616.png) This also happened when Mautic 4.0 came out. So we reverted to Mautic 3. This year we decided to give Mautic 4 another chance since there have been several updates. We installed a cleaned version of Mautic 4 and imported the database. We have been sending a few e-mails until yesterday when a client responded to our e-mail and we saw the malformed e-mail. In the past where the e-mails were malformed, we used the Blank template. We have now used Brienz. The GrapesJS plugin is installed. These errors are showing in the log: None Steps I have tried to fix the problem: Switched from Blank template to Brienze template ---
### Author: ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk) #### Post date: [May 12, 2023, 4:08pm UTC](https://forum.mautic.org/t/e-mail-misformed/27985/2 "2023-05-12T16:08:07Z")
Hi, it seems, you are deleting some sections and columns there. [Here is a video](https://youtu.be/B6ABMjOY3ZU) about how the email builder works. From min. 6:00 Im explaining the sections and columns