# E-Mail variants not showing

**URL:** <https://forum.mautic.org/t/e-mail-variants-not-showing/15996>\
**Category:** Product Support\
**Created:** [September 8, 2020, 3:16am UTC](https://forum.mautic.org/t/e-mail-variants-not-showing/15996 "2020-09-08T03:16:53Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Chris76](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chris76/32/522_2.png) [@Chris76](https://forum.mautic.org/u/Chris76)\
**Post date:** [September 8, 2020, 3:16am UTC](https://forum.mautic.org/t/e-mail-variants-not-showing/15996/1 "2020-09-08T03:16:53Z")

</div>

**Your software**  
My Mautic version is: 3.1  
My PHP version is: 7.3

**Your problem**  
My problem is:  
In the campaign email, I’ve added a variant.  
Default is:  
Text A  
(Variant) In case of contact field is yes then:  
Text B

Those variations are not showing up in Gmail and Thunderbird.  
If I press ctrl + u for showing the source code in Thunderbird, I can see that the Text B is there.

These errors are showing in the log:  
None, logs are empty.

Steps I have tried to fix the problem:  
It seems as if it’s only the variation.  
If I remove it, the email is being displayed completely.