# elastic email bounce integration

**URL:** https://forum.mautic.org/t/elastic-email-bounce-integration/10687
**Category:** Product Support
**Created:** [August 9, 2018, 5:26am UTC](https://forum.mautic.org/t/elastic-email-bounce-integration/10687 "2018-08-09T05:26:45Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![agrezzi](https://avatars.discourse-cdn.com/v4/letter/a/7c8e57/32.png) [@agrezzi](https://forum.mautic.org/u/agrezzi)
#### Post date: [August 9, 2018, 5:26am UTC](https://forum.mautic.org/t/elastic-email-bounce-integration/10687/1 "2018-08-09T05:26:45Z")

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I’m trying to connect elastic email with mautic. For bounce I have to set Notification URL with [http://your-mautic-url.tld/mailer/elasticemail/callback](http://your-mautic-url.tld/mailer/elasticemail/callback) ([https://www.mautic.org/docs/en/emails/bounce\_management.html](https://www.mautic.org/docs/en/emails/bounce_management.html)) but the directory or file mailer/elasticemail/callback doesn’t exist in the mautic zip package.  
Can anyone help me?

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### Author: ![network-radixweb](https://avatars.discourse-cdn.com/v4/letter/n/59ef9b/32.png) [@network-radixweb](https://forum.mautic.org/u/network-radixweb)
#### Post date: [August 14, 2018, 12:14pm UTC](https://forum.mautic.org/t/elastic-email-bounce-integration/10687/2 "2018-08-14T12:14:44Z")

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Same here, I have create url as per bounce\_management seems still it doesn’t working for elasticemail notification.

1. I have created folder mailer/elasticemail
2. created file with command - touch callback
3. Set url [http://mydomain/mailer/elasticemail/callback](http://mydomain/mailer/elasticemail/callback) on notification area under elasticemail settings section with bounce, unsubscribed etc.
4. checked for bounce back email but not reflecting for bounce back email as well checked with unsubscribed email but same result.

Help would be appreciated.
