# Emai clickthrough rates higher than open rates

**URL:** <https://forum.mautic.org/t/emai-clickthrough-rates-higher-than-open-rates/19740>\
**Category:** Product Support\
**Created:** [June 4, 2021, 9:05pm UTC](https://forum.mautic.org/t/emai-clickthrough-rates-higher-than-open-rates/19740 "2021-06-04T21:05:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![az1](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/az1/32/2244_2.png) [@az1](https://forum.mautic.org/u/az1)\
**Post date:** [June 4, 2021, 9:05pm UTC](https://forum.mautic.org/t/emai-clickthrough-rates-higher-than-open-rates/19740/1 "2021-06-04T21:05:24Z")

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We use Mautic to send out emails.

On mulitple emails we are seeing higher click-through rates than open rates. I’m not sure why this would happen, there is nothing fancy in the email - images, copy and links so not sure what would be interfering with the tracking.

Any help would be appreciated.

Thanks!

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**Author:** ![jphelan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jphelan/32/8003_2.png) [@jphelan](https://forum.mautic.org/u/jphelan)\
**Post date:** [September 27, 2022, 5:20pm UTC](https://forum.mautic.org/t/emai-clickthrough-rates-higher-than-open-rates/19740/2 "2022-09-27T17:20:04Z")

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We’re having the same issue, clicks are larger than opens and Sendgrid is showing 10x the opens that Mautic is. Any ideas why?

 ![Screen Shot 2022-09-27 at 12.15.32 PM](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/a/af7a550a5f14fa8cd096d5789a6f880a448c5520.jpeg)