# Email are queued but the spool is empty

**URL:** <https://forum.mautic.org/t/email-are-queued-but-the-spool-is-empty/21993>\
**Category:** Product Support\
**Tags:** mautic-4\
**Created:** [December 13, 2021, 1:48pm UTC](https://forum.mautic.org/t/email-are-queued-but-the-spool-is-empty/21993 "2021-12-13T13:48:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ottenjeffrey](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ottenjeffrey/32/636_2.png) [@ottenjeffrey](https://forum.mautic.org/u/ottenjeffrey)\
**Post date:** [December 13, 2021, 1:48pm UTC](https://forum.mautic.org/t/email-are-queued-but-the-spool-is-empty/21993/1 "2021-12-13T13:48:13Z")

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**Your software**  
My Mautic version is: 4.10  
My PHP version is: 7.4.23  
My Database type and version is: mysqlnd 7.4.23

**Your problem**  
My problem is: When I want to send a newsletter (channel/emails) the emails are staying under “Queued” but the /var/spool is staying empty.

![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/8/8257cf1ad38eeabd085b916bf9672a77b9ddea6a.png)

![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/0/04afe91e654a69db75f60313e6d5f502bc4f4aa4.png)

Under email settings  
 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/2/27b79c32aa8069ac3509be62e541f3299024a18f.png)

Is there something I can do?

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<div class="post-metadata">

**Author:** ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)\
**Post date:** [December 14, 2021, 3:23pm UTC](https://forum.mautic.org/t/email-are-queued-but-the-spool-is-empty/21993/2 "2021-12-14T15:23:18Z")

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Run the swiftmailer:email:send cron