# Email builder - No save button
**URL:** https://forum.mautic.org/t/email-builder-no-save-button/26634
**Category:** Product Support
**Created:** [January 6, 2023, 2:47pm UTC](https://forum.mautic.org/t/email-builder-no-save-button/26634 "2023-01-06T14:47:45Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@kongocat](https://forum.mautic.org/u/kongocat)
#### Post date: [January 6, 2023, 2:47pm UTC](https://forum.mautic.org/t/email-builder-no-save-button/26634/1 "2023-01-06T14:47:45Z")
**Your software**
My Mautic version is: v4.4.5
My PHP version is: 7.4.33
My Database type and version is: Myqql 5.7.26
**Your problem**
My problem is: I am not sure how I am supposed to save an email after editing and specifically when using the builder as there are no feature buttons especially save or cancel.
These errors are showing in the log: No errors were found not in console and not in the php log.
Steps I have tried to fix the problem:
Channels → Emails → create email → [New] → New Template Email [Select]
Fill the form then select a template and then → Builder
Edit the email and there is no way to save.
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### Author:  [@robm](https://forum.mautic.org/u/robm)
#### Post date: [January 6, 2023, 3:09pm UTC](https://forum.mautic.org/t/email-builder-no-save-button/26634/2 "2023-01-06T15:09:59Z")
It autosaves as you build.
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### Author:  [@kongocat](https://forum.mautic.org/u/kongocat)
#### Post date: [January 6, 2023, 10:17pm UTC](https://forum.mautic.org/t/email-builder-no-save-button/26634/3 "2023-01-06T22:17:14Z")
I dont see the email that I designed.
The new email record is found but nothing is saved insde the email.
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### Author:  [@ankushanand](https://forum.mautic.org/u/ankushanand)
#### Post date: [January 7, 2023, 5:11am UTC](https://forum.mautic.org/t/email-builder-no-save-button/26634/4 "2023-01-07T05:11:33Z")
After you design and close, You have option to save @kongocat
Check if your system log is showing any error though if it is not working
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### Author:  [@kongocat](https://forum.mautic.org/u/kongocat)
#### Post date: [January 7, 2023, 7:31pm UTC](https://forum.mautic.org/t/email-builder-no-save-button/26634/5 "2023-01-07T19:31:25Z")
Console error:
libraries.js?vcb8ef736:766
POST [https://my](https://my)…mautic…domain/s/emails/edit/1?mauticUserLastActive=20&mauticLastNotificationId=
Error: 403
Error 403 is forbidden
Images were uploaded and saved so it is not write permissions.
I tried removing cors with no success.
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### Author:  [@kongocat](https://forum.mautic.org/u/kongocat)
#### Post date: [January 7, 2023, 7:52pm UTC](https://forum.mautic.org/t/email-builder-no-save-button/26634/6 "2023-01-07T19:52:32Z")
It may be the rewrite rules that are on htaccess.
My installation is on IIS so maybe the rules I set are causing this.
Is there a guide for the IIS web.config rewrite module?
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### Author:  [@kongocat](https://forum.mautic.org/u/kongocat)
#### Post date: [January 7, 2023, 9:57pm UTC](https://forum.mautic.org/t/email-builder-no-save-button/26634/7 "2023-01-07T21:57:28Z")
Found somewhere here that it is a cloudflare issue with OWASP firewall rule score. Had to bypass the path but I don’t like such solutions.
Checked and confirmed.
If mautic which is a very well spread application gets blocked in such a way then cloudflare should re-check the OWASP rule scores.
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### Author:  [@system](https://forum.mautic.org/u/system)
#### Post date: [January 9, 2023, 9:58am UTC](https://forum.mautic.org/t/email-builder-no-save-button/26634/8 "2023-01-09T09:58:24Z")
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