# Email builder not working on v4.1

**URL:** <https://forum.mautic.org/t/email-builder-not-working-on-v4-1/21903>\
**Category:** Product Support\
**Tags:** mautic-4\
**Created:** [December 5, 2021, 12:14am UTC](https://forum.mautic.org/t/email-builder-not-working-on-v4-1/21903 "2021-12-05T00:14:06Z")\
**Posts on this page:** 12\
**Page:** 2

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [December 25, 2022, 9:53am UTC](https://forum.mautic.org/t/email-builder-not-working-on-v4-1/21903/21 "2022-12-25T09:53:42Z")

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There are no such buttons.

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**Author:** ![kivelov](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kivelov/32/6942_2.png) [@kivelov](https://forum.mautic.org/u/kivelov)\
**Post date:** [December 25, 2022, 5:06pm UTC](https://forum.mautic.org/t/email-builder-not-working-on-v4-1/21903/22 "2022-12-25T17:06:57Z")

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ok but how to save template …?

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<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [December 25, 2022, 5:17pm UTC](https://forum.mautic.org/t/email-builder-not-working-on-v4-1/21903/23 "2022-12-25T17:17:43Z")

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It is autosaved.

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<div class="post-metadata">

**Author:** ![kivelov](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kivelov/32/6942_2.png) [@kivelov](https://forum.mautic.org/u/kivelov)\
**Post date:** [December 25, 2022, 5:48pm UTC](https://forum.mautic.org/t/email-builder-not-working-on-v4-1/21903/24 "2022-12-25T17:48:16Z")

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but is not autosaved

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<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [December 26, 2022, 8:58am UTC](https://forum.mautic.org/t/email-builder-not-working-on-v4-1/21903/25 "2022-12-26T08:58:58Z")

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The builder autosaves your progress.  
Then you click on X  
here you still need to click save in order to save the email.

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<div class="post-metadata">

**Author:** ![kivelov](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kivelov/32/6942_2.png) [@kivelov](https://forum.mautic.org/u/kivelov)\
**Post date:** [December 26, 2022, 9:10am UTC](https://forum.mautic.org/t/email-builder-not-working-on-v4-1/21903/26 "2022-12-26T09:10:23Z")

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wait i am checking now

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<div class="post-metadata">

**Author:** ![kivelov](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kivelov/32/6942_2.png) [@kivelov](https://forum.mautic.org/u/kivelov)\
**Post date:** [December 26, 2022, 9:13am UTC](https://forum.mautic.org/t/email-builder-not-working-on-v4-1/21903/27 "2022-12-26T09:13:14Z")

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bro is note working i send some screen short soo your check now

 ![12](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/6/6563a0691af521fc672229f1754dd40f8e52a5ad.png)  
 ![11](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/b/b9de4e7c5bbc9b4030385156df91f922a48ac9fb.png)  
 ![done](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/6/6c0080a74ce70e6ce74787fdf233cad4d5b46486.png)  
 ![15](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/0/034be7091ab88132dee3e9f7e2297c2ac8abc28a.png)  
 ![13](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/e/e6968cd2e90e0cb4affab097dc54c8772020bf50.png)

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<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [December 26, 2022, 1:47pm UTC](https://forum.mautic.org/t/email-builder-not-working-on-v4-1/21903/28 "2022-12-26T13:47:04Z")

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Dod you click on save and close?

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<div class="post-metadata">

**Author:** ![kivelov](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kivelov/32/6942_2.png) [@kivelov](https://forum.mautic.org/u/kivelov)\
**Post date:** [December 26, 2022, 3:12pm UTC](https://forum.mautic.org/t/email-builder-not-working-on-v4-1/21903/29 "2022-12-26T15:12:03Z")

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i aslo click save and close but its not save

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<div class="post-metadata">

**Author:** ![kivelov](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kivelov/32/6942_2.png) [@kivelov](https://forum.mautic.org/u/kivelov)\
**Post date:** [December 26, 2022, 3:18pm UTC](https://forum.mautic.org/t/email-builder-not-working-on-v4-1/21903/30 "2022-12-26T15:18:11Z")

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i am using namecheap smtp

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<div class="post-metadata">

**Author:** ![kivelov](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kivelov/32/6942_2.png) [@kivelov](https://forum.mautic.org/u/kivelov)\
**Post date:** [December 26, 2022, 3:18pm UTC](https://forum.mautic.org/t/email-builder-not-working-on-v4-1/21903/31 "2022-12-26T15:18:53Z")

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you have any video for guide me

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<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [December 27, 2022, 1:42pm UTC](https://forum.mautic.org/t/email-builder-not-working-on-v4-1/21903/32 "2022-12-27T13:42:28Z")

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