# Email click Tracking not working 3.01 **URL:** \ **Category:** Mautic 3 - Install/Upgrade Support\ **Created:** [July 24, 2020, 8:43am UTC](https://forum.mautic.org/t/email-click-tracking-not-working-3-01/15357 "2020-07-24T08:43:25Z")\ **Posts on this page:** 6\ **Page:** 2
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [July 5, 2021, 2:15pm UTC](https://forum.mautic.org/t/email-click-tracking-not-working-3-01/15357/21 "2021-07-05T14:15:35Z")
Mjml tag is not working in the templates as far as i know. ---
**Author:** ![breixo.marino](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/breixo.marino/32/1341_2.png) [@breixo.marino](https://forum.mautic.org/u/breixo.marino)\ **Post date:** [July 21, 2021, 9:45am UTC](https://forum.mautic.org/t/email-click-tracking-not-working-3-01/15357/22 "2021-07-21T09:45:18Z")
Hi, same problem here. In my case, using a template based on Brienz default Grapesjs template and Mautic 3.3.3 Sending through campaign \> OK, got click information. Sending through segments \> Wrong, NO click info. Hope you can check this. Thanks! ---
**Author:** ![kevin\_david\_k](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kevin_david_k/32/2447_2.png) [@kevin\_david\_k](https://forum.mautic.org/u/kevin_david_k)\ **Post date:** [August 11, 2021, 11:56am UTC](https://forum.mautic.org/t/email-click-tracking-not-working-3-01/15357/23 "2021-08-11T11:56:33Z")
How to Track Links in Emails 1. Start by identifying your target audience. Understand who your customers are, and you’ll be better able to target them with relevant messaging. … 2. Build out your email campaign. … 3. Set up an email journey. … 4. Create UTM codes for all email links. … 5. Find your results in Google Analytics. ---
**Author:** ![ericgr](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ericgr/32/5505_2.png) [@ericgr](https://forum.mautic.org/u/ericgr)\ **Post date:** [August 11, 2021, 7:24pm UTC](https://forum.mautic.org/t/email-click-tracking-not-working-3-01/15357/24 "2021-08-11T19:24:30Z")
@kevin_david_k the GA results will only be collective results for the campaign (which is, of course, useful, also). However, one might want to perform an action or update a field based on whether or not a specific user clicked through from the email. This is where mautic tracking needs to work; so that Mautic the System can then do something based on the click-through. ---
**Author:** ![cremigerhonig](https://avatars.discourse-cdn.com/v4/letter/c/9de053/32.png) [@cremigerhonig](https://forum.mautic.org/u/cremigerhonig)\ **Post date:** [July 5, 2024, 10:17am UTC](https://forum.mautic.org/t/email-click-tracking-not-working-3-01/15357/25 "2024-07-05T10:17:44Z")
my email tracking is also not working, it might be because of the CSS?? is it related to this issue? # [Not sending emails - adding various CSS to mails - sending email create 503 error](https://forum.mautic.org/t/not-sending-emails-adding-various-css-to-mails-sending-email-create-503-error/32651) ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [September 11, 2024, 2:39pm UTC](https://forum.mautic.org/t/email-click-tracking-not-working-3-01/15357/26 "2024-09-11T14:39:23Z")
If the email creates a 503 error, your email doesn’t even go out, right? [Previous page](https://forum.mautic.org/t/email-click-tracking-not-working-3-01/15357.md?page=1)