# Email Delivery Issues **URL:** \ **Category:** Product Support\ **Created:** [October 1, 2016, 4:52pm UTC](https://forum.mautic.org/t/email-delivery-issues/5527 "2016-10-01T16:52:28Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Dez](https://avatars.discourse-cdn.com/v4/letter/d/ac8455/32.png) [@Dez](https://forum.mautic.org/u/Dez)\ **Post date:** [October 1, 2016, 4:52pm UTC](https://forum.mautic.org/t/email-delivery-issues/5527/1 "2016-10-01T16:52:28Z")
Hi Team, I have spent 15 hours trying to get Mautic to deliver an email from a campaign with no luck (gone through many forum support posts as well). Firstly here’s what works: - Contact entered into form are coming into contacts fine - I can send an email via SES to individual contacts (so SES is working) - SES connection tested and working - received “Mautic Testing email” - Amazon SES is out of sandbox and account approved. I have the following 3 crons set up: [path data removed for this post]/app/console mautic:campaigns:trigger [path data removed for this post]/app/console mautic:segments:update [path data removed for this post]/app/console mautic:campaigns:rebuild Ensure php and cron paths are correct (with hosting company). I get emails when the cron runs e.g.: Email 1: #!/usr/bin/env php Rebuilding contacts for segment 1 0 total contact(s) to be added in batches of 300 total contact(s) to be removed in batches of 300 0 contact(s) affected and Email 2: #!/usr/bin/env php Script in progress. Use -f or --force to force execution. I am stumped and believe it must be one of the following causing an issue: 1. Campaign set up incorrectly - I have set up a simple campaign. When someone complete a form, send an email immediately. 2. Something not working with cron? 3. Something linked to this error log? PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 23076864 bytes) in /home/bestsellerxp/buzz/vendor/joomla/http/src/Transport/Curl.php on line 172 I’d really appreciate help with this - so desperate to use Mautic! Thanks, ---
**Author:** ![Dez](https://avatars.discourse-cdn.com/v4/letter/d/ac8455/32.png) [@Dez](https://forum.mautic.org/u/Dez)\ **Post date:** [October 2, 2016, 7:17pm UTC](https://forum.mautic.org/t/email-delivery-issues/5527/2 "2016-10-02T19:17:41Z")
Thanks @ninjoan. I reduced the cron time to 1 minute to see what it would do, but no luck. I am not seeing any reference to the campaign running on the contact’s file (“event name” etc). ---
**Author:** ![Dez](https://avatars.discourse-cdn.com/v4/letter/d/ac8455/32.png) [@Dez](https://forum.mautic.org/u/Dez)\ **Post date:** [October 1, 2016, 4:52pm UTC](https://forum.mautic.org/t/email-delivery-issues/5527/3 "2016-10-01T16:52:28Z")
Hi Team, I have spent 15 hours trying to get Mautic to deliver an email from a campaign with no luck (gone through many forum support posts as well). Firstly here’s what works: - Contact entered into form are coming into contacts fine - I can send an email via SES to individual contacts (so SES is working) - SES connection tested and working - received “Mautic Testing email” - Amazon SES is out of sandbox and account approved. I have the following 3 crons set up: [path data removed for this post]/app/console mautic:campaigns:trigger [path data removed for this post]/app/console mautic:segments:update [path data removed for this post]/app/console mautic:campaigns:rebuild Ensure php and cron paths are correct (with hosting company). I get emails when the cron runs e.g.: Email 1: #!/usr/bin/env php Rebuilding contacts for segment 1 0 total contact(s) to be added in batches of 300 total contact(s) to be removed in batches of 300 0 contact(s) affected and Email 2: #!/usr/bin/env php Script in progress. Use -f or --force to force execution. I am stumped and believe it must be one of the following causing an issue: 1. Campaign set up incorrectly - I have set up a simple campaign. When someone complete a form, send an email immediately. 2. Something not working with cron? 3. Something linked to this error log? PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 23076864 bytes) in /home/bestsellerxp/buzz/vendor/joomla/http/src/Transport/Curl.php on line 172 I’d really appreciate help with this - so desperate to use Mautic! Thanks, ---
**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Post date:** [October 2, 2016, 4:00pm UTC](https://forum.mautic.org/t/email-delivery-issues/5527/4 "2016-10-02T16:00:21Z")
[path data removed for this post]/app/console mautic:campaigns:trigger is the one that send the campaigns and what is your cron time?