# Email DSN configuring Amazon SES-API error **URL:** https://forum.mautic.org/t/email-dsn-configuring-amazon-ses-api-error/31923 **Category:** Product Support **Created:** [May 1, 2024, 9:16am UTC](https://forum.mautic.org/t/email-dsn-configuring-amazon-ses-api-error/31923 "2024-05-01T09:16:00Z") **Posts on this page:** 10 **Page:** 2
### Author: ![matbcvo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/matbcvo/32/6285_2.png) [@matbcvo](https://forum.mautic.org/u/matbcvo) #### Post date: [November 12, 2024, 12:53pm UTC](https://forum.mautic.org/t/email-dsn-configuring-amazon-ses-api-error/31923/21 "2024-11-12T12:53:10Z")
Screenshot of your email DSN settings? Looks like you are still trying to use SMTP credentials. You need to create and use SES API credentials. ---
### Author: ![marketing.fibra](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/marketing.fibra/32/13025_2.png) [@marketing.fibra](https://forum.mautic.org/u/marketing.fibra) #### Post date: [November 12, 2024, 1:28pm UTC](https://forum.mautic.org/t/email-dsn-configuring-amazon-ses-api-error/31923/22 "2024-11-12T13:28:25Z")
![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/e/eeed4852e6e3f1e9d30ec68e365a030d11f82768.png) ---
### Author: ![marketing.fibra](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/marketing.fibra/32/13025_2.png) [@marketing.fibra](https://forum.mautic.org/u/marketing.fibra) #### Post date: [November 12, 2024, 1:30pm UTC](https://forum.mautic.org/t/email-dsn-configuring-amazon-ses-api-error/31923/23 "2024-11-12T13:30:56Z")
![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/9/971a15d7128ea735a63e0a34fc963e0545307225.png) ---
### Author: ![matbcvo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/matbcvo/32/6285_2.png) [@matbcvo](https://forum.mautic.org/u/matbcvo) #### Post date: [November 12, 2024, 3:11pm UTC](https://forum.mautic.org/t/email-dsn-configuring-amazon-ses-api-error/31923/24 "2024-11-12T15:11:07Z")
Yes, looks correct. Please show content of your `plugins` folder (`ls -al plugins/`). Did you clear Mautic cache after you installed that plugin? `php bin/console cache:clear` ---
### Author: ![marketing.fibra](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/marketing.fibra/32/13025_2.png) [@marketing.fibra](https://forum.mautic.org/u/marketing.fibra) #### Post date: [November 12, 2024, 4:25pm UTC](https://forum.mautic.org/t/email-dsn-configuring-amazon-ses-api-error/31923/25 "2024-11-12T16:25:51Z")
![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/d/d75caef2bbda83ba3658e456ba9592e6a0eca553.png) ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/a/a680cdf2141a3a14fc26066e6cfb7a63488588f7.png) ---
### Author: ![marketing.fibra](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/marketing.fibra/32/13025_2.png) [@marketing.fibra](https://forum.mautic.org/u/marketing.fibra) #### Post date: [November 12, 2024, 4:33pm UTC](https://forum.mautic.org/t/email-dsn-configuring-amazon-ses-api-error/31923/26 "2024-11-12T16:33:08Z")
![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/8/8df690be1d7f3aaca4ee048e2850dcf0cba8b848.png) ---
### Author: ![matbcvo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/matbcvo/32/6285_2.png) [@matbcvo](https://forum.mautic.org/u/matbcvo) #### Post date: [November 12, 2024, 5:12pm UTC](https://forum.mautic.org/t/email-dsn-configuring-amazon-ses-api-error/31923/27 "2024-11-12T17:12:47Z")
Current Mautic installation might be broken. Could you try reinstall Mautic ([using .zip method from GitHub releases](https://github.com/mautic/mautic/releases/tag/5.1.1)) and redo these steps (git clone into plugins folder etc)? And check if issue still persists. ---
### Author: ![marketing.fibra](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/marketing.fibra/32/13025_2.png) [@marketing.fibra](https://forum.mautic.org/u/marketing.fibra) #### Post date: [November 12, 2024, 5:36pm UTC](https://forum.mautic.org/t/email-dsn-configuring-amazon-ses-api-error/31923/28 "2024-11-12T17:36:34Z")
If I reinstall the Mautic files, will I lose the segments and emails I’ve already created? ---
### Author: ![matbcvo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/matbcvo/32/6285_2.png) [@matbcvo](https://forum.mautic.org/u/matbcvo) #### Post date: [November 12, 2024, 5:52pm UTC](https://forum.mautic.org/t/email-dsn-configuring-amazon-ses-api-error/31923/29 "2024-11-12T17:52:53Z")
Yes, during installation it overwrites database. If your current Mautic installation already has stuff (emails, segments etc), then I would install on different subdomain for testing, like [marketing-test.domain.com](http://marketing-test.domain.com), that way you can test if issue still persists or not. After that you can delete it. ---
### Author: ![Thario](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@Thario](https://forum.mautic.org/u/Thario) #### Post date: [February 16, 2025, 10:55pm UTC](https://forum.mautic.org/t/email-dsn-configuring-amazon-ses-api-error/31923/30 "2025-02-16T22:55:41Z")
I managed to install etailors AmazonSesBundle and it works after the configuration provided above. However im getting spam in the log of the warning message as below. Is this the plugin problem or my configurations? > [2025-02-16T22:49:58.393264+00:00] mautic.WARNING: PHP Warning - is\_readable(): open\_basedir restriction in effect. File(/.aws/config) is not within the allowed path(s): (/home/klient.dhosting.pl/thario/mautic.clubmed.pl/:/home/klient.dhosting.pl/thario/.tmp/:/demonek/www/public/bledy.demonek.com/:/usr/local/lsws/share/autoindex:/usr/local/php/:/dev/urandom:/opt/alt/php83/usr/share/pear/:/opt/alt/php83/usr/share/php:/opt/alt/php83/) - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/aws/aws-sdk-php/src/DefaultsMode/ConfigurationProvider.php - at line 152 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:3200206} [Previous page](https://forum.mautic.org/t/email-dsn-configuring-amazon-ses-api-error/31923.md?page=1)