# Email getting automatically unsubscribed

**URL:** <https://forum.mautic.org/t/email-getting-automatically-unsubscribed/10828>\
**Category:** General Discussion\
**Created:** [April 26, 2019, 4:22am UTC](https://forum.mautic.org/t/email-getting-automatically-unsubscribed/10828 "2019-04-26T04:22:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ravibjain](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ravibjain/32/98_2.png) [@ravibjain](https://forum.mautic.org/u/ravibjain)\
**Post date:** [April 26, 2019, 4:22am UTC](https://forum.mautic.org/t/email-getting-automatically-unsubscribed/10828/1 "2019-04-26T04:22:24Z")

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Hi there,  
I have setup Mautic successfully and am able to send out emails as the workflow. The issue is that for one of the email addresses, the email gets automatically unsubscribed as soon as the email is received by the recipient.

Can you please advice is there is something I need to change at our end. Not sure how the unsubscribe link gets triggered though the recipient did not click the unsubscribe link.

Ravi

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [January 25, 2021, 8:53pm UTC](https://forum.mautic.org/t/email-getting-automatically-unsubscribed/10828/2 "2021-01-25T20:53:00Z")

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