# Email Metrics Incorrect

**URL:** <https://forum.mautic.org/t/email-metrics-incorrect/32377>\
**Category:** Product Support\
**Tags:** mautic-4\
**Created:** [June 14, 2024, 8:08am UTC](https://forum.mautic.org/t/email-metrics-incorrect/32377 "2024-06-14T08:08:30Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![euanthebest](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/euanthebest/32/13751_2.png) [@euanthebest](https://forum.mautic.org/u/euanthebest)\
**Post date:** [June 14, 2024, 8:08am UTC](https://forum.mautic.org/t/email-metrics-incorrect/32377/1 "2024-06-14T08:08:30Z")

</div>

My Mautic version is: v4.4.12

My problem is: the metrics mautic has given me for some emails are entierly wrong. The example in the screenshot below shows that 9 emails were sent and 11 were read which is impossible. The actual numbers should be 9 sent and 2 read. Any idea whats causing this issue?

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/3/37991dd7fdb4f6fecedd73fd08d43eb81662b5a3.png)