# Email not sent

**URL:** <https://forum.mautic.org/t/email-not-sent/13547>\
**Category:** Product Support\
**Tags:** community\
**Created:** [March 21, 2020, 3:09am UTC](https://forum.mautic.org/t/email-not-sent/13547 "2020-03-21T03:09:42Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![yukzanaly](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/yukzanaly/32/1769_2.png) [@yukzanaly](https://forum.mautic.org/u/yukzanaly)\
**Post date:** [March 21, 2020, 3:09am UTC](https://forum.mautic.org/t/email-not-sent/13547/1 "2020-03-21T03:09:42Z")

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**Your software**  
My Mautic version is: 2.15.0  
My PHP version is: 7.2.26

**Your problem**  
My problem is: mautic doesn’t send email,

These errors are showing in the log:

[2020-03-21 09:41:40] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for [aufaniyukzanali.me](http://aufaniyukzanali.me): Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=[langit.indowebsite.net](http://langit.indowebsite.net) (errflg=2) - in file Unknown - at line 0    
[2020-03-21 09:41:40] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for [aufaniyukzanali.me](http://aufaniyukzanali.me): Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=[langit.indowebsite.net](http://langit.indowebsite.net) (errflg=2) - in file Unknown - at line 0

Steps I have tried to fix the problem: I’ve removed the smtp configuration for that particular domain,  
and I’ve changed it to previously worked before.

Is there something else I should do?

thanks

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<div class="post-metadata">

**Author:** ![iamisearojob](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/iamisearojob/32/2197_2.png) [@iamisearojob](https://forum.mautic.org/u/iamisearojob)\
**Post date:** [March 22, 2020, 7:37pm UTC](https://forum.mautic.org/t/email-not-sent/13547/2 "2020-03-22T19:37:50Z")

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Make sure you have sent your cron job properly especially the following  
Mautic:emails: send using for sending the email  
Mautic:segments: update used for sending contact to the proper segment  
campaigns: update used for making campaigns work properly in other to push contact into proper segment or carry out other triggers such as send email or award point

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<div class="post-metadata">

**Author:** ![yukzanaly](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/yukzanaly/32/1769_2.png) [@yukzanaly](https://forum.mautic.org/u/yukzanaly)\
**Post date:** [March 23, 2020, 5:51pm UTC](https://forum.mautic.org/t/email-not-sent/13547/3 "2020-03-23T17:51:39Z")

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thanks… it worked.  
it turned out that I mistakenly added the wrong cron script.

If you don’t mind. I’ve posted another question related to dynamic web content on wordpress

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<div class="post-metadata">

**Author:** ![iamisearojob](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/iamisearojob/32/2197_2.png) [@iamisearojob](https://forum.mautic.org/u/iamisearojob)\
**Post date:** [March 24, 2020, 9:41am UTC](https://forum.mautic.org/t/email-not-sent/13547/4 "2020-03-24T09:41:43Z")

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Wow you welcome.  
Alright i would search if i can find the post or you can send me the link  
Cheers.  
Stay Ahome Too