# Email reply not working **URL:** \ **Category:** Product Support\ **Created:** [March 17, 2023, 11:22pm UTC](https://forum.mautic.org/t/email-reply-not-working/27401 "2023-03-17T23:22:19Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![fridious](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/fridious/32/9439_2.png) [@fridious](https://forum.mautic.org/u/fridious)\ **Post date:** [March 17, 2023, 11:22pm UTC](https://forum.mautic.org/t/email-reply-not-working/27401/1 "2023-03-17T23:22:19Z")
**Your software** My Mautic version is: newest image: mautic/mautic:v4-apache from docker My PHP version is: 7.4.33 My Database type and version is: 10.9.3-MariaDB-1:10.9.3+maria~ubu2204 **Your problem** My problem is: Emails, that are replied are not marked as replied in campaigns. These errors are showing in the log: No Steps I have tried to fix the problem: Manuall triggered the cron for fetching emails: It could fetched the email, but it is not marked: 1 email processed for {xxx:993/imap/ssl/novalidate-cert}INBOX with a criteria of UNSEEN 1 email processed for {xxx:993/imap/ssl/novalidate-cert}INBOX with a criteria of UID 396:1000000396 Test button in settings for imap print “success” Tried different emails Thanks for help