# Email report loading spinner spins forever

**URL:** <https://forum.mautic.org/t/email-report-loading-spinner-spins-forever/16971>\
**Category:** Product Support\
**Created:** [November 10, 2020, 10:45pm UTC](https://forum.mautic.org/t/email-report-loading-spinner-spins-forever/16971 "2020-11-10T22:45:53Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![codes9](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/codes9/32/682_2.png) [@codes9](https://forum.mautic.org/u/codes9)\
**Post date:** [November 12, 2020, 12:40am UTC](https://forum.mautic.org/t/email-report-loading-spinner-spins-forever/16971/4 "2020-11-12T00:40:05Z")

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Upgrade your MariaDB version to somewhere around 10.3

> [@500 Error](https://forum.mautic.org/t/500-error/16991/10):
>
> I’m happy your Installation is working again. Enjoy Mautic grinning TL;DR: For anyone else coming across this post in the future: Mariadb 10.4 needs PHP 7.3 in a Mautic install or Symfony will throw errors.

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