# Email sent\_count too low **URL:** https://forum.mautic.org/t/email-sent-count-too-low/24526 **Category:** Product Support **Created:** [June 21, 2022, 2:34pm UTC](https://forum.mautic.org/t/email-sent-count-too-low/24526 "2022-06-21T14:34:35Z") **Posts on this page:** 2 **Page:** 1
### Author: ![Madlen](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/madlen/32/15300_2.png) [@Madlen](https://forum.mautic.org/u/Madlen) #### Post date: [June 21, 2022, 2:34pm UTC](https://forum.mautic.org/t/email-sent-count-too-low/24526/1 "2022-06-21T14:34:35Z")
**Your software** My Mautic version is: 4.2.2 My PHP version is: 7.4.3 My Database type and version is: mysql 8.0.29 **Your problem** My problem is: When sending a broadcast email to a segment of 204222 contacts, Mautic does not seem to count the number of emails sent correctly. In the report and database (email table, sent\_count column) it says only 121832 emails were sent. However, the graph says that 204385 emails were sent, which matches with the number of entries for that email in the email\_stats table and is also what Amazon SES shows. These errors are showing in the log: - Steps I have tried to fix the problem: - ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/d/d341af03ba79c550ca79eca54b246c62351f09d1.png) ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/5/51d212ebd1bc6a8972e6323c5c9ec8a37edcf2ce.png) Has anyone experienced this before and/or has a solution for it? Thanks in advance, Madlen ---
### Author: ![jessebrightman](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jessebrightman/32/9646_2.png) [@jessebrightman](https://forum.mautic.org/u/jessebrightman) #### Post date: [January 7, 2023, 10:22pm UTC](https://forum.mautic.org/t/email-sent-count-too-low/24526/2 "2023-01-07T22:22:32Z")
I too am experiencing this same issue on v4.4.5 using Amazon SES as well. I will investigate further and report what I find.