# Email settings / IMAP error

**URL:** https://forum.mautic.org/t/email-settings-imap-error/9649
**Category:** General Discussion
**Created:** [October 6, 2017, 2:03pm UTC](https://forum.mautic.org/t/email-settings-imap-error/9649 "2017-10-06T14:03:52Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![SurePayCJ](https://avatars.discourse-cdn.com/v4/letter/s/8c91f0/32.png) [@SurePayCJ](https://forum.mautic.org/u/SurePayCJ)
#### Post date: [October 6, 2017, 2:03pm UTC](https://forum.mautic.org/t/email-settings-imap-error/9649/1 "2017-10-06T14:03:52Z")

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Can anyone let me know the effects of having this error in the Monitored Inbox Settings?  
  
  
  
The PHP IMAP extension is required in order to enable monitored email features.  
  
  
  
I have checked my php7 installation and both the imap and intl are enabled not sure why this error is still there, however I also do not know what it means when this error exists.  
  
  
  
any help is appreciated.  
  
  
  
CJ

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<div class="post-metadata">

### Author: ![SurePayCJ](https://avatars.discourse-cdn.com/v4/letter/s/8c91f0/32.png) [@SurePayCJ](https://forum.mautic.org/u/SurePayCJ)
#### Post date: [October 6, 2017, 2:03pm UTC](https://forum.mautic.org/t/email-settings-imap-error/9649/2 "2017-10-06T14:03:52Z")

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Can anyone let me know the effects of having this error in the Monitored Inbox Settings?

The PHP IMAP extension is required in order to enable monitored email features.

I have checked my php7 installation and both the imap and intl are enabled not sure why this error is still there, however I also do not know what it means when this error exists.

any help is appreciated.

CJ

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<div class="post-metadata">

### Author: ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)
#### Post date: [October 6, 2017, 3:57pm UTC](https://forum.mautic.org/t/email-settings-imap-error/9649/3 "2017-10-06T15:57:19Z")

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restart the server and try again.

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### Author: ![SurePayCJ](https://avatars.discourse-cdn.com/v4/letter/s/8c91f0/32.png) [@SurePayCJ](https://forum.mautic.org/u/SurePayCJ)
#### Post date: [October 6, 2017, 7:29pm UTC](https://forum.mautic.org/t/email-settings-imap-error/9649/4 "2017-10-06T19:29:47Z")

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Thank-you for the suggestion.  
I have shutdown and restarted the server… no change in the error message.  
Any other ideas?

Your time is much appreciated.
