# Email Settings Setup

**URL:** https://forum.mautic.org/t/email-settings-setup/4177
**Category:** Product Support
**Created:** [June 28, 2016, 1:27am UTC](https://forum.mautic.org/t/email-settings-setup/4177 "2016-06-28T01:27:56Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![kerafinance](https://avatars.discourse-cdn.com/v4/letter/k/cab0a1/32.png) [@kerafinance](https://forum.mautic.org/u/kerafinance)
#### Post date: [June 28, 2016, 1:27am UTC](https://forum.mautic.org/t/email-settings-setup/4177/1 "2016-06-28T01:27:56Z")

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Hi there,  
  
  
  
I’m having some trouble getting email settings setup with Amazon SES.  
  
  
  
I’ve successfully done all the Amazon side of things, and all the other login/setup details appear to work fine but when I get to adding the IMAP account, then fetching the bounces and complaints folders it does not accept the folders I’m adding/have previously setup. See here: [http://prntscr.com/bly7yq](http://prntscr.com/bly7yq)  
  
  
  
What is the issue here?

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### Author: ![kerafinance](https://avatars.discourse-cdn.com/v4/letter/k/cab0a1/32.png) [@kerafinance](https://forum.mautic.org/u/kerafinance)
#### Post date: [July 11, 2016, 11:22am UTC](https://forum.mautic.org/t/email-settings-setup/4177/2 "2016-07-11T11:22:51Z")

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bump.

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### Author: ![HaydenR](https://avatars.discourse-cdn.com/v4/letter/h/2acd7d/32.png) [@HaydenR](https://forum.mautic.org/u/HaydenR)
#### Post date: [July 11, 2016, 12:57pm UTC](https://forum.mautic.org/t/email-settings-setup/4177/3 "2016-07-11T12:57:59Z")

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seems to be a 2.0.0 related as I cant sync as well, worked on 1.4.1 with amazon ses

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### Author: ![kerafinance](https://avatars.discourse-cdn.com/v4/letter/k/cab0a1/32.png) [@kerafinance](https://forum.mautic.org/u/kerafinance)
#### Post date: [July 5, 2016, 11:15am UTC](https://forum.mautic.org/t/email-settings-setup/4177/4 "2016-07-05T11:15:26Z")

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bump.

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<div class="post-metadata">

### Author: ![kerafinance](https://avatars.discourse-cdn.com/v4/letter/k/cab0a1/32.png) [@kerafinance](https://forum.mautic.org/u/kerafinance)
#### Post date: [June 30, 2016, 8:10am UTC](https://forum.mautic.org/t/email-settings-setup/4177/5 "2016-06-30T08:10:39Z")

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Any idea people?

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<div class="post-metadata">

### Author: ![kerafinance](https://avatars.discourse-cdn.com/v4/letter/k/cab0a1/32.png) [@kerafinance](https://forum.mautic.org/u/kerafinance)
#### Post date: [June 28, 2016, 1:27am UTC](https://forum.mautic.org/t/email-settings-setup/4177/6 "2016-06-28T01:27:56Z")

</div>

Hi there,

I’m having some trouble getting email settings setup with Amazon SES.

I’ve successfully done all the Amazon side of things, and all the other login/setup details appear to work fine but when I get to adding the IMAP account, then fetching the bounces and complaints folders it does not accept the folders I’m adding/have previously setup. See here: [http://prntscr.com/bly7yq](http://prntscr.com/bly7yq)

What is the issue here?
