# Email stats mismatch

**URL:** <https://forum.mautic.org/t/email-stats-mismatch/22969>\
**Category:** Product Support\
**Created:** [March 9, 2022, 12:14pm UTC](https://forum.mautic.org/t/email-stats-mismatch/22969 "2022-03-09T12:14:08Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![atsatli](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/atsatli/32/6823_2.png) [@atsatli](https://forum.mautic.org/u/atsatli)\
**Post date:** [March 9, 2022, 12:14pm UTC](https://forum.mautic.org/t/email-stats-mismatch/22969/1 "2022-03-09T12:14:08Z")

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**Your software**  
My Mautic version is: v4.2.0  
My PHP version is: 7.4.26  
My Database type and version is: 10.3.32-MariaDB

**Your problem**  
My problem is: As my email stats are showing wrong  
where i can see click rate are higher than read rate

So can any explain me this if my READ email count is 193 how come my CLICK count shows 327  
 ![Screenshot 2022-03-09 at 17.43.41](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/9/9b6a40bd81450248970dafb5ec06649ef90a0763.png)  
 ![Screenshot 2022-03-09 at 17.43.29](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/d/d29f694f0c7c21694622220fc8a9f38967f49c6c.png)

As if 193 people read my email so the click count should be 193 or less than 193  
so how its showing 327 which is wrong i guess

Mautic Team can any one help here

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [March 9, 2022, 12:49pm UTC](https://forum.mautic.org/t/email-stats-mismatch/22969/2 "2022-03-09T12:49:46Z")

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Hi,

1. one person can click multiple times.
2. it’s possible that Apple devices or Outlook email reader blocked your tracking image making the opens invisible
3. Some spam filter follow all links, triggering a click event

I hope this helps.

Regards:  
Joey

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<div class="post-metadata">

**Author:** ![atsatli](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/atsatli/32/6823_2.png) [@atsatli](https://forum.mautic.org/u/atsatli)\
**Post date:** [March 9, 2022, 2:42pm UTC](https://forum.mautic.org/t/email-stats-mismatch/22969/3 "2022-03-09T14:42:42Z")

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@joeyk Thank you for the help  
got this fixed