# Email still being sent after Do Not Contact has been clicked

**URL:** <https://forum.mautic.org/t/email-still-being-sent-after-do-not-contact-has-been-clicked/10785>\
**Category:** Product Support\
**Created:** [December 19, 2018, 2:26pm UTC](https://forum.mautic.org/t/email-still-being-sent-after-do-not-contact-has-been-clicked/10785 "2018-12-19T14:26:53Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![outhousetickets](https://avatars.discourse-cdn.com/v4/letter/o/ebca7d/32.png) [@outhousetickets](https://forum.mautic.org/u/outhousetickets)\
**Post date:** [December 19, 2018, 2:26pm UTC](https://forum.mautic.org/t/email-still-being-sent-after-do-not-contact-has-been-clicked/10785/1 "2018-12-19T14:26:53Z")

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I have contacts who have clicked on Do Not Contact but are still receiving emails months later. I also have contacts who are marked as bounced but emails are still being sent. I’m now blocked by Amazon SES because my bounce management hasn’t been working ☹

Any idea why emails are still going out? My process for sending emails is to create a campaign or a unique email and send it to all contacts in a segment or two. Am I doing something wrong?

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [January 25, 2021, 8:53pm UTC](https://forum.mautic.org/t/email-still-being-sent-after-do-not-contact-has-been-clicked/10785/2 "2021-01-25T20:53:03Z")

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