# Email Stuck as "pending"

**URL:** https://forum.mautic.org/t/email-stuck-as-pending/22105
**Category:** Development
**Created:** [December 21, 2021, 1:22pm UTC](https://forum.mautic.org/t/email-stuck-as-pending/22105 "2021-12-21T13:22:22Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![nlapolla](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/nlapolla/32/6459_2.png) [@nlapolla](https://forum.mautic.org/u/nlapolla)
#### Post date: [December 21, 2021, 1:22pm UTC](https://forum.mautic.org/t/email-stuck-as-pending/22105/1 "2021-12-21T13:22:22Z")

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While working on learning Mautic campaigns, tagging, moving subscribers from segment to segment based on either reply emails or on pages they’ve visited I’ve run into an issue.

I have the following chron jobs set to run every 10 minutes - each one is staggered by 2 minutes so they don’t launch at the exact same time:

mautic:segments:update – this one is required  
mautic:campaigns:update – this one is required  
mautic:campaigns:trigger – this one is required  
mautic:email:fetch – this is the one that will check the bounce and marketingreplies folders in [bob@mydomain.com](mailto:bob@mydomain.com)  
mautic:emails:send – should send emails that are waiting in the queue.

So I created the first campaign for a segment that just has my gmail in it.

It was set to check for a reply in the reply folder of my email box (which I have already connected and tested) - upon reply email, it was to send out a second email in 5 min and then move the subscriber to a different segment.

I scheduled it to “publish” 5 minutes from the time I had saved it… when it published, it sent perfectly - so the chron jobs are working.

However the reply part did not work.

So I made some adjustments and tried to send again. Didn’t work - I assume that it would not send to that same gmail again?

So I created a NEW campaign – when it published, the email to my gmail shows as “pending”. It will not get out of “pending”. It’s been a couple of hours.

Any ideas on how to get Mautic to work a second time and send an email for new campaigns?  
Thank you kindly in advance for any insight for this noob!