# Email stuck as "queud " or "pending"

**URL:** <https://forum.mautic.org/t/email-stuck-as-queud-or-pending/22198>\
**Category:** Development\
**Created:** [December 31, 2021, 3:59pm UTC](https://forum.mautic.org/t/email-stuck-as-queud-or-pending/22198 "2021-12-31T15:59:29Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![dibbal21](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dibbal21/32/6268_2.png) [@dibbal21](https://forum.mautic.org/u/dibbal21)\
**Post date:** [December 31, 2021, 3:59pm UTC](https://forum.mautic.org/t/email-stuck-as-queud-or-pending/22198/1 "2021-12-31T15:59:29Z")

</div>

Hello , I lose my mind with the fact that all my mail are stuck on queued while i’m using ‘message queued’’ in case of ‘’ send immediately " . Anyone here can help please ?  
Thank you for all

Here’s my cron job configuration

```auto
* * * * * php /var/www/html/bin/console mautic:segments:update

* * * * * php /var/www/html/bin/console mautic:campaigns:update

* * * * * php /var/www/html/bin/console mautic:campaigns:trigger

* * * * * php /var/www/html/bin/console mautic:campaigns:rebuild

* * * * * php /var/www/html/bin/console mautic:messages:send

* * * * * php /var/www/html/bin/console mautic:import

* * * * * php /var/www/html/bin/console mautic:email:fetch

* * * * * php /var/www/html/bin/console mautic:social:monitoring

* * * * * php /var/www/html/bin/console mautic:webhooks:process

* * * * * php /var/www/html/bin/console mautic:iplookup:download

* * * * * php /var/www/html/bin/console mautic:broadcasts:send [--id=ID] [--channel=CHANNEL]

* * * * * php /var/www/html/bin/console mautic:reports:scheduler [--report=ID]

* * * * * php /var/www/html/bin/console mautic:integration:pushleadactivity

```

---

<div class="post-metadata">

**Author:** ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)\
**Post date:** [January 1, 2022, 4:10pm UTC](https://forum.mautic.org/t/email-stuck-as-queud-or-pending/22198/2 "2022-01-01T16:10:13Z")

</div>

> [@dibbal21](#):
>
> ```auto
> mautic:broadcasts:send [--id=ID] [--channel=CHANNEL]
> 
> ```

Try swiftmailer:spool:send

On the mautic:broadcasts:send the channel= should be sms or email not CHANNEL

---

<div class="post-metadata">

**Author:** ![dibbal21](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dibbal21/32/6268_2.png) [@dibbal21](https://forum.mautic.org/u/dibbal21)\
**Post date:** [January 2, 2022, 7:10am UTC](https://forum.mautic.org/t/email-stuck-as-queud-or-pending/22198/3 "2022-01-02T07:10:48Z")

</div>

Hello , thank you for your response !

Is swiftmailer:spool:send a cron job which in need to run with mautic ? Please

---

<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [January 3, 2022, 9:38am UTC](https://forum.mautic.org/t/email-stuck-as-queud-or-pending/22198/4 "2022-01-03T09:38:44Z")

</div>

Yes, and plz check this thread. The solution is in there.

> [@What is queued in an email statistic? Unable to check contacts or send email to 15 Queued](https://forum.mautic.org/t/what-is-queued-in-an-email-statistic-unable-to-check-contacts-or-send-email-to-15-queued/18766/5):
>
> [image] I do not have a queue enabled. [image] this query is giving no results found whereas here I am able to see 15 Queued contacts, but can’t know who are these 15 as the query is not running. So, I tried to find such a contact manually who did not receive this email and I got those 15 contacts. Now, all of them have this as an event Now, I don’t know what this means or why is it queued but I am guessing it is because I had a frequency rule set. But, since I don’t h…
