# Email template that works with Desktop Outlook

**URL:** <https://forum.mautic.org/t/email-template-that-works-with-desktop-outlook/24407>\
**Category:** Product Support\
**Created:** [June 8, 2022, 1:03pm UTC](https://forum.mautic.org/t/email-template-that-works-with-desktop-outlook/24407 "2022-06-08T13:03:43Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![elsaadj](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/elsaadj/32/672_2.png) [@elsaadj](https://forum.mautic.org/u/elsaadj)\
**Post date:** [June 8, 2022, 1:03pm UTC](https://forum.mautic.org/t/email-template-that-works-with-desktop-outlook/24407/1 "2022-06-08T13:03:43Z")

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Is there a simple email template that works with desktop Microsoft Outlook (2007-2019) email client (no padding or margins, just tables)?

Mautic 4.x

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**Author:** ![nikolar](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/nikolar/32/7604_2.png) [@nikolar](https://forum.mautic.org/u/nikolar)\
**Post date:** [June 9, 2022, 7:42am UTC](https://forum.mautic.org/t/email-template-that-works-with-desktop-outlook/24407/2 "2022-06-09T07:42:42Z")

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Hi,

Did you try the ‘Truly Personal’ email template?

Regards,  
Nikola

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**Author:** ![elsaadj](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/elsaadj/32/672_2.png) [@elsaadj](https://forum.mautic.org/u/elsaadj)\
**Post date:** [June 9, 2022, 2:12pm UTC](https://forum.mautic.org/t/email-template-that-works-with-desktop-outlook/24407/3 "2022-06-09T14:12:54Z")

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No, I just tried installing it from [GitHub - mautic/theme-trulypersonal: Truly Personal theme for Mautic](https://github.com/mautic/theme-trulypersonal), but getting error config.json not found.  
Thanks

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [June 9, 2022, 2:48pm UTC](https://forum.mautic.org/t/email-template-that-works-with-desktop-outlook/24407/4 "2022-06-09T14:48:34Z")

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What is your installation method? Composer? Or upload the theme?  
If the second version, then you need to make sure that the zip is correct. Don’t zip inside the template folder.

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<div class="post-metadata">

**Author:** ![elsaadj](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/elsaadj/32/672_2.png) [@elsaadj](https://forum.mautic.org/u/elsaadj)\
**Post date:** [June 12, 2022, 7:58pm UTC](https://forum.mautic.org/t/email-template-that-works-with-desktop-outlook/24407/5 "2022-06-12T19:58:44Z")

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The zip file seems correct,  
$ unzip theme-trulypersonal-4.x.zip  
creating: theme-trulypersonal-4.x/  
inflating: theme-trulypersonal-4.x/config.json  
…

Error:  
The theme you tried to install is missing the following required files and thus could not be installed: config.json, html/message.html.twig

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<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [June 13, 2022, 7:05am UTC](https://forum.mautic.org/t/email-template-that-works-with-desktop-outlook/24407/6 "2022-06-13T07:05:36Z")

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> [@elsaadj](#):
>
> inflating: theme-trulypersonal-4.x/config.json

This is in a subfolder, no?  
Should be in the root!

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<div class="post-metadata">

**Author:** ![elsaadj](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/elsaadj/32/672_2.png) [@elsaadj](https://forum.mautic.org/u/elsaadj)\
**Post date:** [June 13, 2022, 7:38pm UTC](https://forum.mautic.org/t/email-template-that-works-with-desktop-outlook/24407/7 "2022-06-13T19:38:07Z")

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You are right, the downloaded zip was not zipped the way Mautic installer expects it and it had twig file name wrong. the install works now, thanks.