# Email Theme/Template not showing

**URL:** https://forum.mautic.org/t/email-theme-template-not-showing/31361
**Category:** Product Support
**Tags:** mautic-4
**Created:** [March 20, 2024, 12:59pm UTC](https://forum.mautic.org/t/email-theme-template-not-showing/31361 "2024-03-20T12:59:04Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![lincoroffimas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/lincoroffimas/32/11645_2.png) [@lincoroffimas](https://forum.mautic.org/u/lincoroffimas)
#### Post date: [March 20, 2024, 12:59pm UTC](https://forum.mautic.org/t/email-theme-template-not-showing/31361/1 "2024-03-20T12:59:04Z")

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**Your software**  
My Mautic version is: 4.4.11  
My PHP version is: 7.4.33  
My Database type and version is: SQL/8.0.36-28

**Your problem**  
My problem is: I’ve created an email theme/template based on Paprika Theme, but when i upload to the theme’s section and then go to create an email to send, it doesn’t show my theme to use, even that on installation it didn’t gave me any error.

I’ve searched and tried to reinstall my theme, but it still don’t appear to i use.

There are the print from the theme installed and from the email creation:

 ![tema instalado](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/8/82ff95913ff0e27491c4f81c24dbba7f14458e7f.png)

 ![envio de email](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/5/5e214aed98db69ad40f98ac82dbab36d468c5d5c.png)

Tho, my mautic are in portuguese.

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<div class="post-metadata">

### Author: ![kafoalex](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kafoalex/32/12681_2.png) [@kafoalex](https://forum.mautic.org/u/kafoalex)
#### Post date: [March 21, 2024, 8:24am UTC](https://forum.mautic.org/t/email-theme-template-not-showing/31361/2 "2024-03-21T08:24:53Z")

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Did you try to clear the cache?

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### Author: ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [March 21, 2024, 9:23am UTC](https://forum.mautic.org/t/email-theme-template-not-showing/31361/3 "2024-03-21T09:23:27Z")

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Hi,  
did you rename the template in the config file?  
Do you see the theme in your theme folder (gear icon / themes)

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<div class="post-metadata">

### Author: ![lincoroffimas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/lincoroffimas/32/11645_2.png) [@lincoroffimas](https://forum.mautic.org/u/lincoroffimas)
#### Post date: [March 21, 2024, 12:04pm UTC](https://forum.mautic.org/t/email-theme-template-not-showing/31361/4 "2024-03-21T12:04:09Z")

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Yes, i renamed the template in the config file and i see it on theme folder, but didn’t showing when i go to create an email to send.

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### Author: ![lincoroffimas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/lincoroffimas/32/11645_2.png) [@lincoroffimas](https://forum.mautic.org/u/lincoroffimas)
#### Post date: [March 21, 2024, 12:07pm UTC](https://forum.mautic.org/t/email-theme-template-not-showing/31361/5 "2024-03-21T12:07:24Z")

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Not yet, i will try.